Growth‑Driven Assistant Branch Manager: Loans & Service

Attain Finance; Joplin (MO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Tuition Reimbursement

Leadership Development Programs

Monthly Bonus Program

Job summary

Heights Finance, part of the Attain Finance family, is seeking an Assistant Branch Manager in Joplin, MO. You will work with the Branch Manager to grow the branch, guide loan processes, and manage delinquency nuances while upholding high customer service standards.

Join a team that fosters leadership, offers growth opportunities, and provides comprehensive benefits. Position is full-time with a typical 8:30am–5:30pm schedule and a competitive hourly rate.

Qualifications

• Community impact demonstrated by helping others through customer service or team support.
• Leadership and influence in guiding others toward growth.
• Commitment to career development and learning new challenges.
• Experience guiding clients or stakeholders through processes with support and advice.
• Ability to support and foster team growth and collaboration.
• Educational background: high school diploma or equivalent; higher degrees are a plus.
• Industry experience in consumer finance, lending, or banking is preferred.

Responsibilities

• Foster Branch Growth: implement marketing strategies, nurture relationships, support daily ops to hit goals.
• Guide Loan Processes: assist with new/refinanced loans, ensure compliance and service quality.
• Support Delinquency Management: address delinquent accounts with care, seek win-win solutions.
• Lead by Example: set high standards for customer service and sales, handle concerns professionally.
• Inspire the Team: provide coaching and ongoing support to reach full potential.
• Continue to Evolve: engage in training, set goals, contribute to succession planning.

Skills

Customer Service

Loans

Financial Services

Management

Retail

Office

Bank Teller

Sales

Collections

Leadership

Education

High School Diploma or Equivalent

Associate or Bachelor’s degree a plus

Job description

Heights Finance, part of the Attain Finance family, is seeking an Assistant Branch Manager in Joplin, MO. You will work with the Branch Manager to grow the branch, guide loan processes, and manage delinquency nuances while upholding high customer service standards.

Join a team that fosters leadership, offers growth opportunities, and provides comprehensive benefits. Position is full-time with a typical 8:30am–5:30pm schedule and a competitive hourly rate.