Growth-Driven Account Manager | Ops & Client Growth

Pritchard Industries; Fort Worth (TX); On-site; USD 55,250 - 74,750; Full time

Benefits offered by this job

Health benefits package

Paid holidays and vacation time

401K

Bonus eligible

Job summary

Pritchard Industries is seeking an Account Manager in Fort Worth, TX to lead commercial cleaning operations, ensure service commitments, and help exceed budget and growth targets. The role includes overseeing scheduling, staff training, and performance management, while supporting sales growth with current clients and new opportunities.

The position reports to the VP of Operations and offers a path for advancement, with a compensation package including health benefits, 401K, and bonus

Qualifications

• Bachelor’s degree preferred.
• 5+ years in janitorial/related industry with operations management experience.
• Strong communication skills; bilingual preferred but not required.
• Effective problem-solving, leadership, organizational, and planning skills.
• Strong business development experience and ideas.

Responsibilities

• Develop long-term strategy and annual business plans to drive growth.
• Oversee daily operations and sales activity, budgets, and team personnel.
• Manage corporate expenses related to cleaning services including delivery costs, labor, supplies, etc.
• Meet regularly with clients to ensure satisfaction with current contract services and to identify changing needs.
• Review service delivery and staffing reports to identify service and contract issues.
• Analyze processes and practices considering customer needs and service expectations.
• Meet with company leaders to evaluate location performance, opportunities to enhance service effectiveness, and regulatory trends that may impact the business.
• Understand all customer contract commitments and schedule services accordingly.
• Allocate resources for customer sites and maintain inventories of supplies.
• Meet regularly with Operations and Sales staff and with customers to monitor service delivery performance and address deficiencies.
• Oversee recruitment of cleaning staff, training orientation of new staff, and ongoing staff development.
• Interact with senior-level managers and ownership of current and potential clients to promote business.

Skills

Verbal & written communication

Leadership

Planning

Business development

Problem-solving

Bilingual (preferred)

Education

Bachelor’s degree

Job description

Pritchard Industries is seeking an Account Manager in Fort Worth, TX to lead commercial cleaning operations, ensure service commitments, and help exceed budget and growth targets. The role includes overseeing scheduling, staff training, and performance management, while supporting sales growth with current clients and new opportunities.

The position reports to the VP of Operations and offers a path for advancement, with a compensation package including health benefits, 401K, and bonus