Growth-Driven Account Manager | In-Home Delivery & Service

Rent-A-Center; Columbia (TN); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with match

FSAs/HSAs

Voluntary insurance

Job summary

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional service, drive sales, and coordinate deliveries and pickups while maintaining store standards.

The role emphasizes building customer relationships, early-stage collections, and safe handling of merchandise; it is a full-time position with a Monday–Saturday schedule and Sundays off, offering weekly pay and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to manage rental accounts, deliver exceptional service, drive sales, and coordinate deliveries and pickups while maintaining store standards.

The role emphasizes building customer relationships, early-stage collections, and safe handling of merchandise; it is a full-time position with a Monday–Saturday schedule and Sundays off, offering weekly pay and comprehensive benefits.