Growth & Care Specialist — Fast-Paced, Impact-Driven

Mike Ingham State Farm; Augusta (GA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Job summary

Mike Ingham State Farm is seeking a Customer Care & Growth Specialist to join our team in Augusta. This role focuses on delivering high-level service with a revenue-first mindset, strengthening client relationships, and driving agency growth in a fast-paced setting.

You will navigate shifting priorities, make quick decisions, and influence customer actions while maintaining professional communication and problem-solving for diverse insurance needs.

Qualifications

• Make calls with limited information and adapt quickly.
• Communicate with energy to drive customer actions.
• Tackle new problems daily with creativity and analysis.
• Set priorities and drive results with independence.

Responsibilities

• Provide high-level service while maintaining a revenue-first mindset.
• Manage shifting priorities and solve situational problems on the fly.
• Use authority and confidence to ensure clients are fully protected.
• Help the agency lead the market through proactive growth.

Skills

Rapid decision making

Influence & conviction

Creative problem solving

Goal-oriented independence

Job description

Mike Ingham State Farm is seeking a Customer Care & Growth Specialist to join our team in Augusta. This role focuses on delivering high-level service with a revenue-first mindset, strengthening client relationships, and driving agency growth in a fast-paced setting.

You will navigate shifting priorities, make quick decisions, and influence customer actions while maintaining professional communication and problem-solving for diverse insurance needs.