Growth Campaign & Customer Support Specialist

Egreenservices; Omaha (NE); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

Paid certifications

Conferences

Dedicated learning time

Job summary

Production Partners Inc, based in Omaha, NE, is seeking a Customer Support Specialist who blends written communication with Jira Service Management to drive outbound messaging and pipeline growth. You will own projects end-to-end, mentor teammates, and collaborate with sales and marketing to create collateral, calendars, and campaigns.

The role offers a base salary of $39,000-$59,000 with growth through paid certifications and learning opportunities.

Qualifications

• Experience mentoring or supporting junior teammates.
• Ability to own projects from concept through delivery.
• Reliable, accountable, and committed to following through.
• Comfort being the newest person in the room and the loudest in the notes.
• Willingness to commute to Omaha, NE or work flexibly as needed.

Responsibilities

• Keep the messaging consistent from Omaha billboards to cold DMs.
• Brief the Customer Support Specialist team on what's working in this week's market.
• Build the campaign calendar that keeps Omaha, NE pipeline full year-round.
• Create sales collateral, decks, and proposals that move prospects forward.
• Seed Omaha social channels with content that earns replies.
• Negotiate renewals before the sales marketing contract goes quiet.
• Wire Call Center Operations and HubSpot Service Hub together so marketing hands sales clean leads.

Skills

Mentoring teammates

Project ownership

Reliability & accountability

Communication

Tools

Jira Service Management

HubSpot Service Hub

Job description

Production Partners Inc, based in Omaha, NE, is seeking a Customer Support Specialist who blends written communication with Jira Service Management to drive outbound messaging and pipeline growth. You will own projects end-to-end, mentor teammates, and collaborate with sales and marketing to create collateral, calendars, and campaigns.

The role offers a base salary of $39,000-$59,000 with growth through paid certifications and learning opportunities.