Growth Analytics & Insights Specialist

Delaware North; Buffalo (NY); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on leve

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional cert. reim

Job summary

Delaware North is hiring a full-time Business Insight and Analytics Analyst for our Parks and Resorts team at our global headquarters in Buffalo, New York. You will apply advanced analytics to drive growth and operational excellence, design dashboards in Tableau, and partner with stakeholders to translate data into actionable recommendations.

The role requires a bachelor’s degree and at least 3 years of analytical experience, with hospitality or retail exposure preferred.

Qualifications

• Bachelor’s degree in business, economics, finance, math, statistics, or related field.
• Minimum of 3 years of experience in analytical roles; hospitality or retail preferred.
• Experience delivering insights that inform strategic decisions and operational improvements.
• Experience developing data visualizations and reports to persuade stakeholders.
• Strong proficiency in analytics and predictive tools such as advanced Excel, R, or similar; Databricks and Tableau are a plus.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
• Adept at SQL queries, report writing, and presenting findings.

Responsibilities

• Apply advanced analytical methods and tools to evaluate business performance across sales, labor, marketing, and product margins, delivering insights that drive growth and operational efficiency.
• Conduct financial and operational impact assessments of promotions, new products, and process changes, providing data-driven recommendations to support strategic planning
• Design and maintain dashboards, reports, and visualizations using Tableau and other BI tools to communicate KPIs, trends, and performance metrics to business stakeholders.
• Leverage business intelligence, market research, and industry trends to uncover opportunities that enhance the guest experience and expand market reach
• Analyze category and line-of-business performance to inform pricing, product, and distribution strategies that increase take rate and maximize profitability
• Collaborate with Enterprise Data and other analytics teams to support data architecture and warehousing initiatives, ensuring analytical needs are represented in cross-functional projects

Skills

Analytical mindset

Communication of insights

Forecasting trends

Strategic decision support

Education

Bachelor’s degree in business, economics, finance, math, statistics, or related field

Tools

Tableau

Excel

R

SQL

Databricks

Job description

Delaware North is hiring a full-time Business Insight and Analytics Analyst for our Parks and Resorts team at our global headquarters in Buffalo, New York. You will apply advanced analytics to drive growth and operational excellence, design dashboards in Tableau, and partner with stakeholders to translate data into actionable recommendations.

The role requires a bachelor’s degree and at least 3 years of analytical experience, with hospitality or retail exposure preferred.