Business Insight and Analytics Analyst

Delaware North; Buffalo (NY); Presencial; USD 62.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based on leve

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional cert. reim

Descripción de la vacante

Delaware North is hiring a full-time Business Insight and Analytics Analyst for our Parks and Resorts team at our global headquarters in Buffalo, New York. You will apply advanced analytics to drive growth and operational excellence, design dashboards in Tableau, and partner with stakeholders to translate data into actionable recommendations.

The role requires a bachelor’s degree and at least 3 years of analytical experience, with hospitality or retail exposure preferred.

Formación

• Bachelor’s degree in business, economics, finance, math, statistics, or related field.
• Minimum of 3 years of experience in analytical roles; hospitality or retail preferred.
• Experience delivering insights that inform strategic decisions and operational improvements.
• Experience developing data visualizations and reports to persuade stakeholders.
• Strong proficiency in analytics and predictive tools such as advanced Excel, R, or similar; Databricks and Tableau are a plus.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook.
• Adept at SQL queries, report writing, and presenting findings.

Responsabilidades

• Apply advanced analytical methods and tools to evaluate business performance across sales, labor, marketing, and product margins, delivering insights that drive growth and operational efficiency.
• Conduct financial and operational impact assessments of promotions, new products, and process changes, providing data-driven recommendations to support strategic planning
• Design and maintain dashboards, reports, and visualizations using Tableau and other BI tools to communicate KPIs, trends, and performance metrics to business stakeholders.
• Leverage business intelligence, market research, and industry trends to uncover opportunities that enhance the guest experience and expand market reach
• Analyze category and line-of-business performance to inform pricing, product, and distribution strategies that increase take rate and maximize profitability
• Collaborate with Enterprise Data and other analytics teams to support data architecture and warehousing initiatives, ensuring analytical needs are represented in cross-functional projects

Conocimientos

Analytical mindset

Communication of insights

Forecasting trends

Strategic decision support

Educación

Bachelor’s degree in business, economics, finance, math, statistics, or related field

Herramientas

Tableau

Excel

R

SQL

Databricks

Descripción del empleo

The opportunity

Delaware North is hiring a full-time Business Insight and Analytics Analyst to join our Parks and Resorts team at our global headquarters in Buffalo, New York. As a Business Insight and Analytics Analyst, you will be responsible for providing actionable insights to drive strategic growth and operational excellence. If you like to innovate, enact change, and seek growth opportunities,

Must be eligible to work in the US without sponsorship.

Pay

Minimum – Anticipated Maximum Base Salary: $62,354 – $76,800 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Apply advanced analytical methods and tools to evaluate business performance across sales, labor, marketing, and product margins, delivering insights that drive growth and operational efficiency.
• Conduct financial and operational impact assessments of promotions, new products, and process changes, providing data-driven recommendations to support strategic planning
• Design and maintain dashboards, reports, and visualizations using Tableau and other BI tools to communicate KPIs, trends, and performance metrics to business stakeholders.
• Leverage business intelligence, market research, and industry trends to uncover opportunities that enhance the guest experience and expand market reach
• Analyze category and line-of-business performance to inform pricing, product, and distribution strategies that increase take rate and maximize profitability
• Collaborate with Enterprise Data and other analytics teams to support data architecture and warehousing initiatives, ensuring analytical needs are represented in cross-functional projects

More about you

• Bachelor’s degree in business, economics, finance, math, statistics, or related field
• Minimum of 3 years of experience in analytical roles; experience in hospitality or retail preferred
• Demonstrated experience anticipating business needs and trends, with a track record of delivering insights that inform strategic decisions and operational improvements
• Experience developing innovative data visualizations and reports that persuade stakeholders and support data-driven decision-making across business functions
• Strong proficiency in analytics and predictive tools such as advanced Excel, R, or similar, and experience with database and BI toolsets; practical experience with Databricks and Tableau is a plus
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Outlook
• Strong knowledge of and experience with financial analysis and reporting
• Adept at SQL queries, report writing, and presenting finding

Source: Hospitality Online