Group Sales Systems Lead — Hybrid & Analytics-Driven

Drury Hotels; St. Louis (MO); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Flexible scheduling

Hotel discounts

Free room nights

Health benefits

401(k)

Quarterly bonuses

Job summary

Drury Hotels is seeking a Group Sales System Specialist to administer and enhance the group sales platform, manage access, and optimize workflows and automations. The role focuses on reporting, dashboards, and using data to drive revenue growth across the organization.

This position emphasizes troubleshooting, training, and partnering with teams to implement solutions, with a hybrid work schedule at the St. Louis, MO office. Strong analytics and communication skills are essential.

Qualifications

• Ability to read, analyze, and interpret data, reports, and system information.
• Strong organizational skills and attention to detail.
• Identify trends, troubleshoot issues, and recommend practical solutions.
• Communicate effectively with team members at all levels.

Responsibilities

• Serve as the go-to administrator for the group sales system.
• Design, enhance, and maintain workflows and automations.
• Create and deliver reports, dashboards, and KPIs for leaders.
• Analyze system activity and user feedback to identify improvements.
• Onboard, train, coach, and guide users on the system.
• Investigate system and process challenges and implement solutions.
• Stay current on technology advancements and best practices.

Skills

Data analysis

Detail oriented

Communication

Excel proficiency

Training and coaching

Project management

Reporting and dashboards

Education

Associate or bachelor’s degree in hospitality, business, IS

Tools

Microsoft Office

Job description

Drury Hotels is seeking a Group Sales System Specialist to administer and enhance the group sales platform, manage access, and optimize workflows and automations. The role focuses on reporting, dashboards, and using data to drive revenue growth across the organization.

This position emphasizes troubleshooting, training, and partnering with teams to implement solutions, with a hybrid work schedule at the St. Louis, MO office. Strong analytics and communication skills are essential.