Group Sales Systems & Data Champion

Drury Hotels Company, LLC; Maplewood (MO); Hybrid; USD 44,000 - 54,000; Full time

Benefits offered by this job

Quarterly bonuses

Hotel discounts

Free room nights

Career growth opportunities

Job summary

The Group Sales System Specialist at Drury Hotels Company, LLC is based in the St. Louis, MO corporate office with a hybrid work schedule.

You will administer the group sales system, manage user access, and optimize tools and templates to support revenue growth. You will design and maintain workflows, create reports and dashboards, analyze system activity and feedback, and partner with stakeholders to implement improvements.

Qualifications

• Associate or bachelor’s degree in hospitality, business, information systems, or related field.
• 2+ years of experience in system administration, data management, operations support, or related functions.
• Experience with analytics, training, process improvement, and project management a plus.

Responsibilities

• Serve as the go-to administrator for the group sales system, ensuring the platform is running smoothly, user access is maintained, and tools and templates are optimized for success.
• Design, enhance, and maintain workflows, automations, and system processes that simplify work, increase efficiency, and support revenue growth opportunities.
• Create and deliver reports, dashboards, and key performance insights that help leaders make informed business decisions.
• Analyze system activity, reporting trends, and user feedback to identify opportunities for improvement and recommend solutions that drive results.
• Support and empower users through onboarding, training, coaching, and ongoing system guidance to encourage confidence and adoption.
• Investigate system and process challenges, identify root causes, and partner with stakeholders to implement effective solutions.
• Stay current on technology advancements, system enhancements, and industry best practices, bringing forward new ideas that improve efficiency and the user experience.

Skills

Data analysis

Process improvement

Project management

Training

Communication

Education

Associate or Bachelor's degree in hospitality/business/info systems

Tools

Microsoft Office

Advanced Excel

Job description

The Group Sales System Specialist at Drury Hotels Company, LLC is based in the St. Louis, MO corporate office with a hybrid work schedule.

You will administer the group sales system, manage user access, and optimize tools and templates to support revenue growth. You will design and maintain workflows, create reports and dashboards, analyze system activity and feedback, and partner with stakeholders to implement improvements.