Group Sales Manager: Concierge Mountain Experiences

Beech Mountain Resort; California, Northern (MO, KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Beech Mountain Resort invites applications for a Group Sales Manager to lead group experiences from inquiry to arrival, coordinating private group offerings with the Guide Service and ensuring seamless communication across departments.

This role combines sales with relationship management, supervising seasonal group sales staff and seeking opportunities to grow repeat and referral business for the resort.

Responsibilities

• Manage group inquiries from the first conversation through arrival and follow up.
• Develop relationships with schools, businesses, clubs, organizations, families and other group clients.
• Partner with the Guide Service to build customized private group experiences.
• Provide concierge style assistance throughout the planning process.
• Sell and coordinate lift tickets, rentals, lessons, food and beverage, lodging and other resort products.
• Create proposals, pricing and group information.
• Maintain accurate reservations, guest information and payment records.
• Communicate group needs and details across resort departments.
• Create arrival and operational plans for larger groups.
• Coordinate and oversee seasonal group sales staff.
• Assist with group arrivals and on mountain experiences.
• Build repeat and referral business through follow up and relationship development.
• Assist wherever needed during high volume periods.

Job description

Beech Mountain Resort invites applications for a Group Sales Manager to lead group experiences from inquiry to arrival, coordinating private group offerings with the Guide Service and ensuring seamless communication across departments.

This role combines sales with relationship management, supervising seasonal group sales staff and seeking opportunities to grow repeat and referral business for the resort.