Group Sales Manager

Gotham FC; Jersey City (NJ); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) option

Job summary

Gotham FC, based in Jersey City, NJ, is seeking a Group Sales Manager to lead the club’s group ticket sales efforts and drive revenue across NY/NJ markets. You will oversee the Ticket Sales team, develop strategies, and create memorable experiences for organizations attending matches.

The ideal candidate thrives in a competitive sales environment, coaching staff, and collaborating with Marketing, Partnerships and Operations to maximize group programs.

Qualifications

• 3–5 years of experience in ticket sales or related revenue role.
• Experience mentoring or leading entry-level sales staff preferred.
• Experience with SI Tickets and HubSpot preferred.
• Prior sports industry experience is preferred.

Responsibilities

• Lead, coach, and develop the Ticket Sales team to meet revenue goals.
• Own the club’s group ticket sales goals across all segments.
• Develop and implement group sales strategies to attract youth sports, schools, businesses and community groups.
• Drive outbound prospecting via calls, emails, networking and events.
• Provide regular training, coaching, and performance reviews.
• Monitor pipeline, forecasts, and CRM performance.
• Build relationships with group leaders and decision-makers to drive repeat business.
• Support matchday activations and community events.
• Collaborate with Marketing, Partnerships, and Operations to execute programs.
• Foster a competitive and accountable sales culture.

Skills

Leadership

Coaching

Pipeline management

Forecasting

Relationship building

Tools

SI Tickets

HubSpot

Job description

NJ/NY Gotham FC (“Gotham FC” or “the Club”) is a National Women’s Soccer League (“NWSL”) team representing New Jersey and New York. The team plays at Sports Illustrated Stadium in Harrison, NJ. At Gotham FC, we don’t just play soccer; we set trends, challenge the status quo, and lead with bold creativity. While our roots are grounded in the tradition of the beautiful game, everything else about us is fiercely original. We’re here to redefine expectations, break boundaries, and build something that hasn’t been done before. If you’re ready to push the limits and make an impact, you belong at Gotham FC.

The Role

Gotham FC is seeking a highly motivated and results-driven Group Sales Manager to lead the club’s group ticket sales efforts. Reporting to the Director of Sales, this position will be responsible for developing and executing strategies that drive group ticket revenue, expand Gotham FC’s presence throughout the New York and New Jersey markets, and create memorable experiences for organizations and communities attending matches. The Group Sales Manager will oversee the day-to-day performance, coaching, and development of the Ticket Sales team while also maintaining an active role in prospecting and revenue generation. The ideal candidate is an energetic leader who thrives in a competitive sales environment, holds his team accountable, and is passionate about developing sales professionals.

Key Responsibilities

• Group Sales Leadership: Lead, coach, motivate, and develop the Ticket Sales team to consistently meet or exceed individual and department revenue goals.
• Revenue Goal Achievement: Take ownership of the club’s group ticket sales goals, including group outings, theme nights, fan experiences, hospitality opportunities, and other ticket products.
• Sales Strategy Development: Create and implement comprehensive group sales strategies designed to attract youth sports organizations, schools, businesses, community groups, nonprofits, alumni organizations, and other targeted segments.
• Outbound Sales Execution: Establish clear prospecting expectations and ensure consistent outbound activity through cold calling, emailing, networking, appointments, events, and matchday prospecting.
• Training and Development: Conduct regular sales training, coaching sessions, call reviews, role plays, and one-on-one meetings to strengthen the team’s sales skills and support professional growth.
• Performance Management: Monitor sales activity, pipeline development, conversion rates, revenue performance, and individual progress through CRM reporting and regular performance reviews.
• Pipeline and Forecasting: Maintain accurate revenue forecasts, evaluate pipeline health, and develop action plans to address gaps and capitalize on new opportunities.
• Client Relationship Management: Build and maintain strong relationships with group leaders, organizational decision-makers, community partners, and prospective clients to encourage repeat business and long-term growth.
• Matchday and Event Leadership: Support group sales activations, fan experiences, prospecting initiatives, and client service efforts during Gotham FC home matches and community events.
• Cross-Functional Collaboration: Work closely with Ticket Operations, Marketing, Partnerships, Community, Game Presentation, and other departments to successfully execute group programs and promotional initiatives.
• Team Culture: Foster a positive, competitive, accountable, and collaborative sales environment centered on professional development and shared success.
• Perform additional duties and responsibilities as assigned.

Qualifications

• Minimum of 3–5 years of experience in ticket sales, including prior success as an Account Executive/Senior Ticket Sales Account Executive or similar revenue-generating role.
• Previous experience mentoring or leading entry-level sales staff preferred.
• Experience with ticketing platforms (SI Tickets and HubSpot preferred).
• Prior experience working in the sports industry is preferred.

Capability & Other Characteristics

• Leadership & Coaching Excellence: Demonstrated ability to develop talent, inspire performance, and build a high-achieving sales culture.
• Sales Strategy & Business Acumen: Strong understanding of consultative selling, pipeline management, forecasting, and revenue planning.
• Relationship Building & Communication: Exceptional interpersonal, presentation, and motivational communication skills.
• Drive, Resilience & Adaptability: Highly motivated, results-oriented, and able to thrive in a dynamic, fast-paced sports environment.
• Collaboration & Accountability: Team-first mindset with a commitment to representing Gotham FC’s values on and off the field.
• Legally authorized to work in the United States.

Location

Based at Gotham FC’s business office, which is located at 15 Exchange Place, Jersey City, New Jersey, on a hybrid working schedule that consists of three core in‑office/in‑person days (Tuesday, Wednesday, and Thursday) and two non‑core days (Monday and Friday), with the option of being in the business office or remote. Ability to attend all home games and any mandatory events as well as away games, as necessary. A willingness to travel for other business-related needs, as they arise. Ability to work at the team’s soccer operations office in Whippany, New Jersey, as needed. Gotham FC requires its associates to live in its market, that is, within reasonable commuting distance of Gotham FC’s offices, practice facility, and Sports Illustrated Stadium.

Gotham FC is an equal opportunity employer and welcomes everyone to our team. We are committed to broadening the pool of qualified talent for consideration, including those who have been historically underrepresented. We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer, and non-binary people, veterans, parents, and individuals with disabilities to apply.

Job type: Full-time, Exempt position

Salary range: $80,000 - $90,000 + discretionary bonus

Benefits: Medical, Dental & Vision benefit plans available for Employee and Family, Employee-funded 401(k) option

This job description is a broad summary of the essential job functions and general duties for this position, the additional job duties that may be required from time-to-time, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. The person in this role may be required to and must be willing to perform other duties as assigned to meet organizational needs. This job description may be modified from time to time, at the sole discretion of Gotham FC.

This employee must follow and enforce all policies and procedures formulated by Gotham FC and be a role model for the organization.

The existence of this job description does not modify the employee’s “at-will” status. That is, unless a signed employment contract specifying a term of employment exists between Gotham FC and the employee or his/her/their representative, both Gotham FC and the employee will have the right to terminate the employment relationship at any time, with or without reason or notice, unless otherwise prohibited by law.