Group Sales Manager

Choice Hotels; Boston (MA); On-site; USD 70,000 - 100,000; Full time

Job summary

Join a leading hotel in Boston as a Group Sales Manager, where you will be pivotal in managing accounts and maximizing hotel revenue. This role demands strong sales techniques, customer relationship management, and the ability to negotiate effectively. Ideal for candidates with a hospitality background and a commitment to excellence in service.

Qualifications

• Proven track record in sales required.
• Preferred previous hospitality sales experience.

Responsibilities

• Manage accounts to achieve guest satisfaction and revenue goals.
• Maximize revenue by selling all facets of the hotel.
• Develop and conduct persuasive verbal sales presentations.

Skills

Sales Techniques

Customer Relationship Management

Negotiation

Time Management

Education

Associate's or Bachelor’s degree in Hospitality or related industry

Job description

Overview

Opportunity: Group Sales Manager

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded.

Your Growth Path

Property Director of Sales – Area Director of Sales – Regional Director of Sales

Your Focus

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
• Coordinate various departments' participation in servicing accounts.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive verbal sales presentations to prospective clients.
• Articulate and leverage the benefits of the hotel to close sales opportunities.
• Travel locally to conduct outside calls, promote the hotel and review competition.
• Represent hotel at trade shows.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management

Your Background and Skills

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales required and previous hospitality sales experience preferred.

Work Environment and Context

• Work schedule varies and may include occasionally working on holidays and weekends.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
• Moderate travel between hotel and client’s locations required.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Strongly independent and passionately unique, The Boxer Hotel channels the spirit of Boston, a classic New England city steeped in heritage, culture, and intellectualism. Occupying the city’s historic Flatiron Building on the western edge of Bulfinch Triangle, our Boston boutique hotel exudes relaxed sophistication with an urban industrial chic design that draws inspiration from the city’s New England roots. With our elegantly appointed guestrooms and suites, smart amenities, and central location close to the neighborhoods of North End, Faneuil Hall and Beacon Hill, The Boxer engages leisure and business travelers alike to experience the true essence of Boston—a metropolitan city with a small-town vibe.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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