Senior Manager Sales Excellence and Learning

Galderma; Boston (MA); Remote; USD 85,000 - 120,000; Full time

Job summary

Galderma seeks a Senior Manager for Sales Excellence and Learning who will develop and manage sales training programs for maximizing organizational effectiveness in the dermatology industry. This role combines strategic development with the supervision of training staff, ensuring that all sales personnel are equipped with the necessary knowledge and skills to achieve corporate sales objectives.

Benefits

Competitive wage with shift differential

Annual bonus opportunities

Career advancement and cross-training

Qualifications

• Minimum 5 years of experience in corporate training or sales training management.
• Experience in Dermatology or related fields preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Design, implement and direct internal sales training programs.
• Manage relationships with training vendors.
• Supervise Sales Training Managers and staff.

Skills

Proficiency in MS Office

Understanding of training methods

Sales experience

Education

Bachelor's degree in Business, Education or Psychology

Tools

PowerPoint

Sales reporting software

Job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Manager Sales Excellence and Learning

Location: Remote (Boston, Miami)

Description

The Senior Manager Sales Excellence and Learning establishes, implements, and directs all internal Sales, Sales Management and Home Office Management training programs to ensure the maximum organizational effectiveness.

Key Responsibilities

• Determines sales training needs for the field sales force representatives and management and designs, develops and delivers training programs and curriculums to meet those needs.

• Manages creation and delivery of sales programs to employees from new hire through upper management.

• Coordinates activities with Sales Management, Marketing, Human Resources and other in-house personnel to develop program materials for POA's and other initiatives.

• Analyzes and reports on progress of sales trainees under direct or indirect supervision during training assignments.

• Manages relationships with all vendors and providers of outside training components making recommendations for new vendors as necessary.

• Develops, implements and manages programs designed to increase the business acumen of sales management staff to insure achievement of corporate sales and profit objectives.

• Assists in recruitment of sales personnel.

• Conducts field visits to observe recent trainees to ascertain overall effectiveness of training programs in ‘real-life’ situations.

• Directly supervises all Sales Training Managers and support staff. Coordinates activities of Associate Training Managers and Regional Sales Trainers. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance; rewarding and disciplining employees, addressing complaints and resolving problems.

• Other duties as directed by management.

Key Qualifications

• Bachelor's degree in Business, Education or Psychology or related field

• Minimum 5 years of Combined experience as Sales Training Manager, Corporate Training Manager, or related experience within a corporate environment.

• Previous sales experience (i.e. Sales Rep, territory manager, etc.) required

• Dermatology, Skincare, Aesthetics or Pharmaceutical industry experience preferred

• Must be proficient in MS Office including PowerPoint as well as latest technological advances in training equipment, software and materials

• Must be proficient in operation of latest field sales reporting hardware and software

• Must be current in new training methods, techniques of competitors, and pending introduction of new company and competitor products to ensure current and effective training programs for sales personnel

• Up to 20% Travel

What we offer in return

You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager
• The final step is a panel conversation with the extended team

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

Employer’s Rights:

This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.