Sales Manager

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

401(k) with matching

Life Insurance

Employee Assistance Program

Discounted room rate

Parental Leave

Daily Pay Program

Free parking

Job summary

Courtland Grand Hotel in Atlanta seeks a motivated sales professional to manage accounts, solicit new group sales, entertain clients, and build lasting relationships to meet revenue goals across rooms, F&B, and events.

Candidates should have 3+ years of sales experience, hotel familiarity, and strong communication, negotiation, and analytics skills. Proficiency with MS Word, Excel, and Delphi is helpful; knowledge of market trends drives performance.

Qualifications

• 3+ years of past sales experience preferred.
• Hotel experience preferred.
• Advanced knowledge of market trends, competition, and key customers.
• Able to set priorities, plan, organize, and delegate.
• Must possess computer skills including Word, Excel, and Delphi with sales proficiency.
• Excellent verbal and written communication skills.
• Ability to adapt communication style to different audiences.

Responsibilities

• Solicit new and existing accounts to meet, and exceed revenue goals via calls, site inspections, and written communication.
• Produce room, banquet, and rental revenue through prospecting, presentations, contracts, and closing.
• Maximize revenue by selling all facets of the hotel to clients.
• Coordinate department participation to service accounts and maintain relationships.
• Develop persuasive sales presentations for prospective clients.
• Entertain clients and prepare communications and reports.
• Communicate directions clearly to all departments to ensure service quality.
• Attend trade shows, events, and industry meetings to grow accounts.

Skills

Verbal communication

Written communication

Account management

Prospecting

Negotiation

Time management

Tools

MS Word

Excel

Delphi

Job description

About Us

Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent. We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed. We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $73,000.00 - $73,000.00Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes

Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Essential Duties and Responsibilities

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

• Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.

• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.

• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

• Prepare correspondence to customers, internal booking reports and file maintenance.

• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

• Attend trade shows, community events and industry meetings.

• Advanced knowledge of market trends, competition, and key customers of the hotel.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• 3+ years of past sales experience preferred.

• Hotel experience preferred.

• Advanced knowledge of market trends, competition, and key customers of the hotel.

• Able to set priorities, plan, organize, and delegate.

• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Effective verbal and written communication skills.

• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.