Group Sales Leader – Hotels & Events

Crescent Hotels & Resorts; New York (NY); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Competitive wages

Family benefit plan

401K matching

Flexible scheduling

Discounts at Crescent properties

Job summary

NoMo SoHo, operated by Crescent Hotels & Resorts, seeks an experienced Group Sales Manager in NYC to drive group room and catering business through proactive sales, client relationships, and strong coordination with internal teams. The role reports to DOSM and aims to meet revenue targets with exceptional service.

Ideal candidates bring 3–5 years of hospitality sales experience, excellent communication skills, and a proven ability to manage multiple events from inquiry to completion.

Qualifications

• 3–5 years of hotel sales, catering sales, or hospitality experience.
• Experience selling group rooms, meetings, conferences, weddings, and social events.
• Knowledge of hotel sales systems and CRM platforms.
• Strong negotiation and closing skills.
• Excellent written and verbal communication skills.
• Ability to multitask and manage multiple events simultaneously.
• BA in Hospitality Management, Business, Marketing, or a related field (preferred).

Responsibilities

• Prospect and develop new group and catering business through sales calls, networking, referrals, and market research.
• Manage inquiries, prepare proposals, negotiate contracts, and close sales opportunities.
• Maintain and grow relationships with corporate clients, meeting planners, travel agencies, and local organizations.
• Conduct hotel site inspections and client presentations.
• Coordinate with banquet, operations, front office, and culinary teams to ensure successful event execution.
• Prepare Banquet Event Orders (BEOs) and communicate event requirements to operational departments.
• Monitor group room blocks, pickup reports, and catering revenue to maximize profitability.
• Achieve monthly, quarterly, and annual sales revenue targets.
• Participate in trade shows, networking events, and community activities to promote the hotel.
• Maintain accurate records in the CRM system.
• Prepare activity reports.
• Follow up with clients after events to ensure satisfaction and generate repeat business.
• Stay informed on market trends, competitor activities, and pricing strategies.

Skills

Hotel sales

Catering sales

CRM platforms

Negotiation

Written communication

Multitasking

Delphi

Hotel PMS

Microsoft Office

Education

BA in Hospitality Management

Tools

Delphi

Hotel PMS

Microsoft Office

CRM software

Job description

NoMo SoHo, operated by Crescent Hotels & Resorts, seeks an experienced Group Sales Manager in NYC to drive group room and catering business through proactive sales, client relationships, and strong coordination with internal teams. The role reports to DOSM and aims to meet revenue targets with exceptional service.

Ideal candidates bring 3–5 years of hospitality sales experience, excellent communication skills, and a proven ability to manage multiple events from inquiry to completion.