Group Rooms Coordinator

The Crescent Hotels Group; Dallas (TX); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Highly competitive wages

Benefit plan for associates & family

401K matching

Flexible scheduling

Discounts at Crescent properties

Discounts at Marriott properties

Job summary

The Westin Dallas Park Central, part of Crescent Hotels & Resorts, is hiring a Group Rooms Coordinator in Dallas. You will coordinate group arrivals and departures, verify reservations, and manage rooming lists while ensuring clear communication between the client, hotel, and the commercial team.

Ideal candidates bring strong Microsoft Office skills, exceptional organizational and analytical abilities, good judgment, and customer-facing experience.

Qualifications

• Strong Microsoft Office skills and ability to manage multiple tasks.
• Excellent organizational and analytical abilities.
• Experience interacting with customers and hotel management.
• 2 years of experience in a similar position; flexibility is a plus.

Responsibilities

• Coordinate group arrivals and departures; verify reservations, online bookings and rooming lists.
• Maintain ongoing communication between client, hotel and commercial team to meet details.

Skills

Microsoft Office

Organizational skills

Analytical skills

Customer service experience

Time management

Tools

Marriott Brand systems

Job description

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

The Westin Dallas Park Central is looking for our next great team member to join us on our Rooms Department team to fill the position of Group Rooms Coordinator:

We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members and discounts at Marriott Brand properties worldwide.

Here is what you will be doing each day:

In this role, you will administer the operational and system processes for coordinating group arrival and departure. This includes verification of reservations, online bookings and rooming lists. Provide ongoing communication between the client, the hotel and the commercial team ensuring all operational details are met.

Does this sound like you?

You have strong technical skills in Microsoft Office, excellent organizational and analytical skills, good judgement and proven experience interacting with customers and hotel management, 2 years of experience in a similar position and able to work with Minimum supervisor. Knowledge of the Marriott Brand systems a plus. The pride you have in your organizational and time management skills will be a great benefit in this role. You are looking for some flexibility in a job.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Crescent Hotels & Resorts