Group Reservations Coordinator – Luxury Hotels

Aspen-Hospitality; Aspen (CO); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Employee ski pass

Job summary

Aspen Hospitality is seeking a Group Rooms Coordinator to manage contracted group reservations, block spaces, and corporate accounts across Limelight Aspen locations. The role reports to the Director of Sales and pays $26.00–$30.00 per hour, depending on budget and experience.

Applications accepted through October 11, 2026. Responsibilities include coordinating with Group Sales, Reservations, and Accounting, optimizing occupancy, and maintaining accurate data across reservation systems.

Qualifications

• College degree is preferred.
• 3 years prior guest service experience is required.
• 2 years' experience as a Reservation Agent and/or Hotel Front Desk Agent is preferred.

Responsibilities

• Collaborate and work in unison with Group Sales Managers, Sales Coordinators, and Reservations team to manage group bookings and allocations in reservation systems
• Prepare, enter, and manage Space Available and Block Space group allocations, rooming lists, and balancing blocks to ensure accurate room availability
• Participate in weekly yield meetings, team training, and pre-conference/resume meetings as needed
• Maximize occupancy by monitoring unit availability with run of house (ROH) placing new reservations adjacent to existing reservations when possible
• Provide group departure pick-up reports and assist with attrition, commission, and billing reports for Sales and Accounting Managers
• Monitor and manage group reservations, maintain contact with group guests, and release space if necessary
• Ensure rental inventory availability and follow policies/procedures for taking reservations
• Manage Group Blocks to ensure rooms are accurately held and avoid overbooking
• Enter and manage Residential Owner calendars and Owner stays in reservation systems
• Enter and manage corporate account reservations, internal bookings, and Residential Owner stays in reservation systems
• Serve as point of contact with third-party property managers to book rentals for residential units and handle special projects as assigned
• Other duties as assigned

Skills

Group reservations

Salesforce/Delphi

HMS

Microsoft Office

Attention to detail

Organizational skills

Communication skills

Customer service

Team collaboration

Deadline-driven

Education

College degree

Tools

Salesforce/Delphi

HMS

Microsoft Office

Job description

Aspen Hospitality is seeking a Group Rooms Coordinator to manage contracted group reservations, block spaces, and corporate accounts across Limelight Aspen locations. The role reports to the Director of Sales and pays $26.00–$30.00 per hour, depending on budget and experience.

Applications accepted through October 11, 2026. Responsibilities include coordinating with Group Sales, Reservations, and Accounting, optimizing occupancy, and maintaining accurate data across reservation systems.