Group Reservations & Conference Specialist

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Pennsylvania, Indiana is seeking a Reservation Coordinator to manage group bookings and provide excellent customer service. Applicants should possess strong communication skills and a high school diploma. Responsibilities include coordinating reservations, maintaining room lists, and providing friendly service to guests. This role offers comprehensive benefits and opportunities for career advancement.

Qualifications

• Previous experience with booking group reservations/conferences preferred.
• Ability to establish and maintain effective working relationships with staff and guests.

Responsibilities

• Coordinate group reservation/conference process including creation of group room blocks.
• Maintain cut-off rates and input/entry of rooming lists.
• Communicate with group contacts and attend pre-conference meetings with sales team.
• Perform courteous and friendly service to all staff and guests.

Skills

Excellent communication skills

Basic math skills

General computer skills

Ability to maintain confidentiality

Ability to read, write, and communicate verbally in English

Typing speed of 35 wpm

Education

High School Diploma or GED

Tools

Microsoft Office

Delphi systems

LMS

SDD

Intellidesk

Job description

A leading entertainment company in Pennsylvania, Indiana is seeking a Reservation Coordinator to manage group bookings and provide excellent customer service. Applicants should possess strong communication skills and a high school diploma. Responsibilities include coordinating reservations, maintaining room lists, and providing friendly service to guests. This role offers comprehensive benefits and opportunities for career advancement.