Group Product Manager - AI-Driven Compliance Ops

Coinbase; Los Angeles (CA); Hybrid; USD 243,865 - 286,900; Full time

Job summary

Coinbase is hiring a Group Product Manager to lead the Compliance Agent Experience product team. You will drive an automation‑first roadmap for AML/financial crime operations and build AI-powered investigation experiences that scale across 100M+ customers worldwide.

You will manage a distributed team across North America and India, set measurable outcomes, and partner with Engineering, Data Science/ML, Compliance, and Ops to deliver secure, reliable tooling for global Compliance Operations.

Qualifications

• 10+ years of Product Management experience, with a proven track record of shipping consumer products at a global scale.
• 5+ years of experience launching successful products in fintech, DeFi, or similarly complex domains.
• 5+ years of leading and developing Product Management teams.

Responsibilities

• Own all facets of the Compliance CX Agent Experience product area from vision and strategy through execution, delivery, and continuous improvement - focused on AML/financial crime operations (TMS, KYC, EDD, Sanctions/Screening).
• Define and execute a multi‑year roadmap for Compliance investigation experiences, balancing scale, investigator effectiveness, regulatory commitments, and platform resiliency.
• Drive automation‑first and AI‑assisted investigation workflows (human‑in‑the‑loop), while ensuring explainability and appropriate controls.
• Deeply understand investigator and specialist workflows to identify high‑impact opportunities for automation and to reduce handle time, improve accuracy/consistency, and increase automation safely.
• Partner with Engineering, Design, Data Science/ML, Compliance, and Ops to deliver seamless tooling that integrates the right data at the right time, reduces swivel‑chair, and improves end‑to‑end investigation throughput.

Skills

AI fluency

Product management

Fintech knowledge

Team leadership

Cross-functional collaboration

Analytics & data

Communication

Job description

Coinbase is hiring a Group Product Manager to lead the Compliance Agent Experience product team. You will drive an automation‑first roadmap for AML/financial crime operations and build AI-powered investigation experiences that scale across 100M+ customers worldwide.

You will manage a distributed team across North America and India, set measurable outcomes, and partner with Engineering, Data Science/ML, Compliance, and Ops to deliver secure, reliable tooling for global Compliance Operations.