Group Housing & Guest Experience Coordinator

Marriott Albuquerque; Albuquerque (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Short/Long-term disability

Vision insurance

Critical Illness insurance

Accidental death & dismemberment

401(k) with company match

Paid vacation

Paid sick days

Free hotel rooms

Hotel discounts

Job summary

Marriott Albuquerque is seeking a Group Housing Coordinator to coordinate and manage hotel group arrangements, block bookings, and guest services. The role requires managing room blocks and ensuring guest needs are met while maintaining clear communication with groups.

Responsibilities include coordinating with guests, keeping detailed records, and collaborating with other hotel departments to ensure seamless service throughout group events.

Qualifications

• 2+ years of experience in group coordination or related field.
• Strong communication and customer service.
• Excellent attention to detail and organizational skills.
• Ability to work independently and communicate as part of a team.

Responsibilities

• Coordinate and manage group arrangements for clients.
• Manage room blocks and ensure guest needs are met during their stay.
• Communicate with guests for bookings within a group block.
• Provide excellent customer service to guests.
• Maintain accurate records of all hotel group block arrangements.
• Collaborate with other departments to ensure seamless coordination of services for guests.

Skills

Communication

Customer Service

Attention to Detail

Organizational Skills

Independent Work

Teamwork

Tools

Microsoft Office

Job description

Marriott Albuquerque is seeking a Group Housing Coordinator to coordinate and manage hotel group arrangements, block bookings, and guest services. The role requires managing room blocks and ensuring guest needs are met while maintaining clear communication with groups.

Responsibilities include coordinating with guests, keeping detailed records, and collaborating with other hotel departments to ensure seamless service throughout group events.