Group Digital Product Manager, Customer Experience

7-Eleven

Irving (TX)

On-site

USD 140,000 - 180,000

Full time

6 hours ago

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Job summary

7-Eleven in Irving, TX is seeking a Group Manager who will own the strategy for digital customer experiences, oversee a team of product managers across time zones, and align investments with customer value. You will drive discovery, setting roadmaps, defining success metrics, and ensuring reliable, scalable platforms while balancing innovation with operational rigor.

Required: 8 years in digital product management, 4 years leading managers, Bachelor's degree; experience with consumer accounts,

Qualifications

Bachelor's degree.
8 years of experience in digital / agile product management.
4 years of experience leading other product managers, including senior product managers.
Experience with consumer accounts, onboarding, activation, personalization or engagement experiences, with awareness of privacy, fraud and operational constraints.
Significant experience working with design and engineering, including managed full stack teams.

Responsibilities

Owns the strategy and roadmap for customer engagement experiences and supporting digital capabilities.
Defines roadmap framework, prioritizes work, and balances customer needs with business value and feasibility.
Leads a team of product managers and collaborates with engineering, design, marketing, legal and analytics to deliver measurable outcomes.