Director, Financial Services Product & Digital Experience

7-Eleven; Irving (TX); On-site; USD 170,000 - 260,000; Full time

Job summary

7-Eleven in Irving, Texas seeks a Director Product - Financial Services to lead strategy, growth, and evolution of a diverse portfolio including Gift Cards, Lottery, Money Orders, Kiosk Services, and embedded financial services. This leader will develop and execute a long-term vision to modernize businesses, accelerate digital capabilities, and position 7-Eleven for the future of financial services.

Reporting to the VP Merchandising, this role partners across Digital, IT, Legal, Compliance,

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• 4+ years of management/people leadership experience.
• Experience in financial services, fintech, payments, retail services, or related industries.
• Strong strategic, financial merchandising planning & analytical skills.
• Demonstrated success leading complex cross-functional initiatives and influencing senior stakeholders.
• Experience partnering across Digital, Technology, Operations, Legal, and Compliance functions.
• Demonstrated progressive experience in roles requiring influence and negotiation with internal and external stakeholders
• Experience leveraging data and business intelligence tools to drive decision-making
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively

Responsibilities

• Develop and execute a multi-year strategy for 7-Eleven's Financial Services portfolio, identifying opportunities for growth, modernization, and digital transformation.
• Lead key strategic initiatives, including expanding the Gift Card business, enhancing the Lottery portfolio to include digital enablement, and scaling Embedded Financial Services capabilities.
• Partner with Digital and IT teams to digitize traditional services and create seamless customer experiences across channels.
• Manage and influence a broad network of internal and external partners to drive innovation, product development, and business performance.
• Leverage customer insights, market trends, and emerging technologies to identify new opportunities and future-proof the business.
• Collaborate with Legal, Compliance, Treasury, Accounting, Operations, and Merchandising teams to bring new capabilities and solutions to market.
• Lead, coach, and develop a team of Senior Category Managers while fostering a culture of accountability, collaboration, and continuous improvement.
• Support field operations by ensuring strategic initiatives are executable, scalable, and aligned with customer and business need

Skills

Strategic leadership

Partnership management

Cross-functional collaboration

Financial services domain

Data-driven decision making

Stakeholder influence

Education

Bachelor's degree or equivalent

Job description

7-Eleven in Irving, Texas seeks a Director Product - Financial Services to lead strategy, growth, and evolution of a diverse portfolio including Gift Cards, Lottery, Money Orders, Kiosk Services, and embedded financial services. This leader will develop and execute a long-term vision to modernize businesses, accelerate digital capabilities, and position 7-Eleven for the future of financial services.

Reporting to the VP Merchandising, this role partners across Digital, IT, Legal, Compliance,