Group Coordinator

Marriott-International; Coraopolis Heights (PA); On-site; USD 38,000 - 52,000; Full time

Job summary

Pyramid Global Hospitality’s Pittsburgh Airport Marriott is seeking a Sales Coordinator who will support the Sales Team with inquiries, package preparation, contracts, site tours, and monthly lead recaps. You will handle incoming calls, qualify prospects, and help prepare proposals to showcase our resort offerings.

The ideal candidate has a high school diploma, hotel or resort exposure preferred, and strong verbal and written communication skills; you are outgoing, tech-savvy, and thrive in a

Qualifications

• High school diploma or equivalent.
• Hotel or resort experience preferred.
• Strong verbal and written communication skills.
• Outgoing and engaging personality.
• Ability to work in a fast-paced setting.

Responsibilities

• Answer incoming phone calls and qualify inquiries.
• Assist in creating contracts, estimates, and site tours.
• Prepare Sales & Catering kits and restock supplies.
• Update the Sales System with actuals after events.
• Send thank you cards/emails to clients.

Skills

Customer service

Verbal communication

Written communication

Computer skills

Outgoing personality

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Pittsburgh Airport Marriott with Pyramid Hotel Group can mean for you!What you will have an opportunity to do:We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay. This role is the key to helping our guests discover their “Wanderlust” experience!If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.Your Role:You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales ManagerYou will send packages and answer general questionsYou will create monthly recap of leads and updatesYou will assist in creating Contracts, Estimates, and Site ToursYou will create Sales & Catering kits and restocking supply area as appropriateYou will control the office supplies and ordering supplies when necessaryYou will update Sales System with actuals after completion of eventsYou will send out Thank You Cards/EmailsWhat are we looking for?Someone with a High school diploma or equivalentSomeone with previous hotel or resort experience preferredSomeone with a strong desire to make an impact on other peopleSomeone with an outgoing and engaging personalitySomeone with strong Computer skillsSomeone with excellent verbal and written communication skillsSomeone with the ability to work in a fast-paced settingCompensation:-Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.