Group Coordinator

Pyramid Aten Management LLC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Sales Coordinator for the Pittsburgh Airport Marriott. You will join a customer-focused sales team and provide exceptional service while supporting the group, catering, and events processes.

This role requires an engaging personality and professional communication with guests and colleagues. The position offers growth opportunities across a portfolio of hotels, a robust wage package, benefits, and professional development within a leading hospitality

Qualifications

• High school diploma or equivalent required.
• Previous hotel or resort experience preferred.
• Strong desire to make an impact on others.
• Outgoing and engaging personality.
• Strong computer skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.

Responsibilities

• Answer incoming phone calls and qualify inquiries.
• Set up calls with Sales & Catering Sales Manager; send packages and answer general questions.
• Create monthly recap of leads and updates.
• Assist in creating contracts, estimates, and site tours.
• Create Sales & Catering kits and restock supply area as appropriate.
• Control office supplies and ordering when necessary.
• Update Sales System with actuals after events.
• Send out thank you cards/emails.

Skills

Customer service

Communication skills

Computer skills

Fast-paced work

Outgoing personality

Education

High school diploma or equivalent

Tools

None

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.

Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About Our Property

At the Pittsburgh Airport Marriott we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.

Role Overview

We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

Responsibilities

• You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager
• You will send packages and answer general questions
• You will create monthly recap of leads and updates
• You will assist in creating Contracts, Estimates, and Site Tours
• You will create Sales & Catering kits and restocking supply area as appropriate
• You will control the office supplies and ordering supplies when necessary
• You will update Sales System with actuals after completion of events
• You will send out Thank You Cards/Emails

Qualifications

• High school diploma or equivalent
• Previous hotel or resort experience preferred
• Strong desire to make an impact on other people
• Outgoing and engaging personality
• Strong Computer skills
• Excellent verbal and written communication skills
• Ability to work in a fast‑paced setting

Compensation & Benefits

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Corporate Overview (Repeated)

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.

Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers.

Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality.

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.