Group Benefits Enrollment Manager - Remote

Mutual of Omaha; Omaha (NE); Remote; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic individual to manage group enrollments and enhance customer satisfaction. In this pivotal role, you will cultivate strong relationships with Sales Reps and Enrollment Firms, strategizing to meet participation goals and ensuring seamless enrollment processes. Your innovative thinking and effective multitasking skills will be crucial as you lead the charge in developing impactful enrollment strategies. This role offers a unique opportunity to contribute to a culture of diversity and inclusion while enjoying a work-life balance with generous benefits. If you are passionate about making a difference in the benefits landscape, this is the perfect opportunity for you.

Benefits

401(k) plan with company contribution

Work-life balance

Paid holidays

Annual bonus opportunity

Qualifications

• 2-4 years experience in group benefits or enrollment management.
• Proven ability to multitask and adapt to changing needs.

Responsibilities

• Build and maintain relationships with Sales Reps and Brokers.
• Manage all aspects of group enrollments ensuring smooth operations.
• Develop effective enrollment strategies with the sales team.

Skills

Group benefits account management

Implementation management

Innovative thinking

Effective multitasking

Customer relationship management

Education

Current state Insurance License

Job description

You will manage enrollments with third-party firms for group-level cases here at Mutual of Omaha, ensuring customer satisfaction and effective enrollment plans, including budget review and product education. You’ll forge strong relationships with Sales Reps, Brokers, and third-party Enrollment Firms, crafting strategies that elevate customer satisfaction and achieve participation goals.

WHAT WE CAN OFFER YOU:

• Estimated Salary: $75,000 - $85,000 plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time, and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Cultivate Strong Relationships: Build and maintain trusting relationships with Sales Reps, Brokers, and third-party Enrollment Firms. Actively participate in or lead meetings to foster open communication and support.
• Strategize for Success: Collaborate with the sales team and Enrollment Firms to develop effective enrollment strategies that meet participation and expense management goals at the group level.
• Lead the Process: Act as the primary point of contact, managing all aspects of group enrollments from pre-enrollment planning to post-enrollment debriefing, ensuring smooth operations and satisfaction.
• Drive Engagement: Partner with sales reps and Enrollment Firms to craft and implement impactful enrollment strategies, including timelines and communication plans to maximize results.
• Ensure Excellence: Review and recommend the best communication tools and enrollment portals, maintain meticulous records, and provide robust support during enrollment events.

WHAT YOU’LL BRING:

• Knowledge: 2-4 years group benefits account management, implementation management or experience with an enrollment firm and/or have worked at a carrier with enrollment firms with core concentration on core benefit enrollments including voluntary group benefits products.
• Innovative Thinking: Demonstrated ability to think beyond existing barriers and practices, utilizing sound and independent judgment.
• Effective Multitasking: Proven ability to multitask, work under pressure, meet deadlines, and adapt to changing customer needs.
• Licensing: Current state Insurance License required.
• Travel: Ability to travel up to 25%.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at [e-mail]. Please allow at least one week from time of applying if you are checking on the status.