Ground Service Supervisor

Colonial Group; New York (NY); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Weekend/holiday availability

Job summary

Colonial Group is seeking a dnata Ground Service Agent Supervisor in New York. You will oversee a team responsible for loading and unloading aircraft, guiding planes to gates, and ensuring safe, timely baggage handling.

Ideal candidates have 1–2 years in ground service supervision, basic computer skills, and the ability to pass SIDA security tests. The role requires lifting up to 70 pounds and working weekends/holidays.

Qualifications

• Must possess a high school diploma or GED.
• 1-2 years Ground Service Agent or Supervisory experience.
• Ability to pass SIDA airport security tests.
• Physically able to lift up to 70 pounds and work in varying weather.

Responsibilities

• Supervise a team of 5-10 agents for loading/unloading aircraft.
• Guide inbound/outbound airplanes to the gate.
• Load and unload passenger bags and cargo safely.
• Operate ground support equipment (tow tractors, loaders, tugs).
• Maintain ramp safety policies and follow regulations.
• Coordinate with ground personnel and flight crews to ensure on-time performance.
• Perform other duties as assigned.

Skills

Team supervision

Safety compliance

Aircraft loading

Communication

Education

High school diploma or GED

Tools

Basic computer literacy

Job description

dnata Ground Service Agent Supervisor

As a dnata Ground Service Agent Supervisor, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will supervise a team of agents that will guide, load, and unload aircraft in a safe and timely manner.

You will

• Supervise a team of 5 to 10 agents responsible for the loading and unloading of aircraft.
• Guiding inbound/outbound airplanes to and from the gate.
• Lifting, loading, unloading, and transporting passenger bags and cargo to/from aircraft, bag carts, dollies, and conveyor belts.
• Driving and/or operating ground support equipment, such as tow tractors, tow bars, belt loaders, container loaders, baggage tugs and more.
• Maintaining safety and security on the ramp and practicing all safety policies and procedures.
• Communicating efficiently with ground personnel and flight crews.
• Maintaining an understanding of and following all applicable federal, state, airport, and company regulations, policies, and procedures.
• Working with other departments to ensure on-time performance of flights.
• Performing other duties as assigned.

You have

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be physically able to perform the essential functions of the job, including but not limited to standing, lifting, bending, stooping, walking, crawling, pushing, and pulling for extended periods of time.
• Push, pull, lift, and load up to 70 pounds (32 kg) on a regular basis.
• Ascend/descend the jet-way stairs while carrying baggage.
• Ability to read and interpret aircraft load sheets, check baggage tags, and cargo labels.
• Ability to understand and react to verbal and visual commands and safety warnings, with and without the assistance of sight or visual aids.
• Work outside in all types of weather and around jet and machinery noises.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Possess/maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations.
• Must be able to pass SIDA airport and training tests.
• Possess a high school diploma or GED equivalent.
• Possess basic computer literacy.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodations.
• 1-2 years Ground Service Agent and or Supervisory experience.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full time must be available weekends and holidays

$25.75/hr.