Ground Handling Operations General Manager

TWU-Center for Women Entrepreneurs; Piedmont (SD); On-site; USD 72,000 - 82,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel

Medical benefits

Travel on American network

Job summary

Piedmont Airlines is seeking a motivated General Manager to lead the Ground Handling Department and manage station operations. You will oversee a team including Shift Managers, Supervisors, and Agents, preplan manpower with a focus on safety, efficiency, and policy adherence.

The role reports to the Regional Manager, Ground Handling, and requires strong leadership, staff development, and ability to implement corporate goals in daily work.

Qualifications

• Proven success as a Team Leader with ability to preplan manpower and equipment.
• Ability to work independently, set and meet own deadlines.
• Ability to work well with all levels of management and support staff.
• Able to defuse conflicts among team members.

Responsibilities

• Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security.
• Keep company goals and customer expectations in mind when overseeing daily operations.
• Coach and provide career development to the staff.
• Correct non-compliant behavior and impose disciplinary action as required.
• Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines.
• Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents.
• Administrative duties include daily/weekly/monthly reports.
• Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees.
• Conduct employee performance reviews.

Skills

Team Leadership

Deadline Driven

Relationship Building

MS Office

Education

Bachelor’s Degree in Aviation, Business, or related field

Tools

QIK

Sabre

Internal Controls Manual (ICM)

Microsoft Office Suite

Job description

Piedmont Airlines is seeking a motivated General Manager to lead the Ground Handling Department and manage station operations. You will oversee a team including Shift Managers, Supervisors, and Agents, preplan manpower with a focus on safety, efficiency, and policy adherence.

The role reports to the Regional Manager, Ground Handling, and requires strong leadership, staff development, and ability to implement corporate goals in daily work.