Ground Handling Coordinator

Global Crossing Airlines; Miami (FL); On-site; USD 48,000 - 70,000; Full time

Job summary

Global Crossing Airlines is seeking a Ground Handling Coordinator in Miami to provide operational and administrative support by coordinating aircraft ground handling services, communicating with vendors, and maintaining operational data.

The role involves supporting reporting, invoice processing, permits and pre-clearance, and working with multiple departments in a fast-paced aviation environment.

Qualifications

• Excellent verbal and written communication required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced aviation environment.
• Experience coordinating with vendors and internal teams preferred.

Responsibilities

• Coordinate aircraft schedules and ground handling requests with vendors.
• Monitor confirmations and adjust schedules as needed.
• Arrange aircraft cleaning and ground support services.
• Maintain daily operational data and reports in relevant systems.
• Support irregular operations and time-sensitive changes.
• Assist with permits, Landing Rights, Customs, and pre-clearance.
• Communicate with internal departments and external partners to meet requirements.
• Prepare monthly operational reports and verify data accuracy.
• Review invoices and support expense processing.
• Maintain organized operational records.
• Perform other duties and special projects.

Skills

Communication skills

Organization & time-management

Multitasking

Attention to detail

Teamwork & collaboration

Problem-solving

Adaptability

Confidentiality handling

Microsoft Office

Education

Aviation-related education or certification

Tools

NOC systems

Flight operating systems

Aviation scheduling software

Microsoft Office (Excel, Outlook)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Employee Miami, FL, US

GROUND HANDLING COORDINATOR

POSITION SUMMARY

The Ground Handling Coordinator provides operational and administrative support by coordinating aircraft ground handling services, communicating with vendors and internal teams, maintaining operational data, supporting reporting and invoice processing, and assisting with day-to-day operational needs.

The ideal candidate is organized, detail-oriented, responsive, dependable, and able to thrive in a fast-paced, time-sensitive aviation environment where schedules and priorities can change with little notice.

KEY RESPONSIBILITIES

• Coordinate aircraft schedules and ground handling service requests with Ground Handlers, FBOs, and other vendors.
• Monitor vendor confirmations and coordinate changes to schedules and operational requirements.
• Arrange aircraft cleaning and other ground support services as needed.
• Maintain and update daily operational information in NOC/Flight Operating System.
• Support schedule changes, irregular operations, and other time-sensitive operational needs.
• Assist with permits, Landing Rights, Customs, and pre-clearance requirements.
• Communicate and coordinate with internal departments and external vendors to ensure operational requirements are met.
• Prepare, maintain, and submit monthly operational reports, including landing, passenger, and station activity reports.
• Review data for accuracy, completeness, and timeliness and resolve discrepancies as needed.
• Assist with vendor invoice review and processing, including identifying and resolving discrepancies.
• Support company credit card expense reporting and maintain required documentation.
• Maintain accurate and organized operational records.
• Perform other duties and special projects as assigned.

REQUIRED QUALIFICATIONS & SKILLS

• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong follow-through, accountability, and problem-solving skills.
• Ability to work independently and effectively as part of a team.
• Ability to work collaboratively with multiple departments, vendors, and external partners.
• Adaptability and ability to respond effectively to changing schedules and operational priorities.
• Basic computer proficiency and ability to learn company-specific systems and software.
• Ability to handle confidential and operational information appropriately.

PREFERRED QUALIFICATIONS

• Previous experience in aviation, airline, charter, FBO, ground handling, or flight operations.
• Knowledge of aircraft ground handling and airport operations.
• Experience coordinating with FBOs, Ground Handlers, fuel providers, or other aviation vendors.
• Familiarity with flight schedules, aircraft arrivals/departures, RON operations, and irregular operations.
• Experience with NOC, flight operating, scheduling, or aviation systems.
• Proficiency with Microsoft Office, Excel, and Outlook.
• Experience with reporting, data entry, reconciliation, invoice processing, or expense reporting.
• Familiarity with CBP, Landing Rights, permits, Customs, or pre-clearance procedures.
• Experience working in a high-volume, time-sensitive, or 24/7 operational environment.
• Aviation-related education, training, or certification.