Ground Handling Coordinator

Global Crossing Airlines; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Global Crossing Airlines seeks a Ground Handling Coordinator to deliver operational and administrative support for aircraft ground handling services, vendors, and internal teams in a fast-paced aviation setting.

The ideal candidate is organized, detail-oriented, and capable of managing schedules, reporting, and invoicing while adapting to changing operational priorities.

Qualifications

• The candidate should have excellent communication skills and be highly organized and detail-oriented.
• Ability to manage multiple priorities and meet deadlines in a fast-paced aviation environment.
• Experience coordinating with vendors, internal departments, and external partners.
• Knowledge of flight schedules, airport operations, and irregular operations is preferred.
• Experience with aviation systems and MS Office is preferred.

Responsibilities

• Coordinate ground handling service requests with Ground Handlers, FBOs, and vendors.
• Monitor vendor confirmations and adjust schedules as needed.
• Arrange aircraft cleaning and ground support services.
• Maintain daily operational data in NOC/Flight Operating System.
• Support schedule changes, irregular operations, and time-sensitive needs.
• Assist with permits, Landing Rights, Customs, and pre-clearance.
• Prepare monthly operational reports including landing, passenger, and activity.
• Review data for accuracy and resolve discrepancies.
• Assist with vendor invoice review and processing.
• Support credit card expense reporting and documentation.
• Maintain organized operational records.

Skills

Communication skills

Organization and time management

Multitasking

Team collaboration

Independent work

Cross-department coordination

Adaptability

Confidential information handling

Technical proficiency

Education

Aviation-related education

Tools

NOC Flight Operating System

Microsoft Office

Excel

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Employee Miami, FL, US

GROUND HANDLING COORDINATOR

POSITION SUMMARY

The Ground Handling Coordinator provides operational and administrative support by coordinating aircraft ground handling services, communicating with vendors and internal teams, maintaining operational data, supporting reporting and invoice processing, and assisting with day-to-day operational needs.

The ideal candidate is organized, detail-oriented, responsive, dependable, and able to thrive in a fast-paced, time-sensitive aviation environment where schedules and priorities can change with little notice.

KEY RESPONSIBILITIES

• Coordinate aircraft schedules and ground handling service requests with Ground Handlers, FBOs, and other vendors.
• Monitor vendor confirmations and coordinate changes to schedules and operational requirements.
• Arrange aircraft cleaning and other ground support services as needed.
• Maintain and update daily operational information in NOC/Flight Operating System.
• Support schedule changes, irregular operations, and other time-sensitive operational needs.
• Assist with permits, Landing Rights, Customs, and pre-clearance requirements.
• Communicate and coordinate with internal departments and external vendors to ensure operational requirements are met.
• Prepare, maintain, and submit monthly operational reports, including landing, passenger, and station activity reports.
• Review data for accuracy, completeness, and timeliness and resolve discrepancies as needed.
• Assist with vendor invoice review and processing, including identifying and resolving discrepancies.
• Support company credit card expense reporting and maintain required documentation.
• Maintain accurate and organized operational records.
• Perform other duties and special projects as assigned.

REQUIRED QUALIFICATIONS & SKILLS

• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and time-management skills with exceptional attention to detail.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong follow-through, accountability, and problem-solving skills.
• Ability to work independently and effectively as part of a team.
• Ability to work collaboratively with multiple departments, vendors, and external partners.
• Adaptability and ability to respond effectively to changing schedules and operational priorities.
• Basic computer proficiency and ability to learn company-specific systems and software.
• Ability to handle confidential and operational information appropriately.

PREFERRED QUALIFICATIONS

• Previous experience in aviation, airline, charter, FBO, ground handling, or flight operations.
• Knowledge of aircraft ground handling and airport operations.
• Experience coordinating with FBOs, Ground Handlers, fuel providers, or other aviation vendors.
• Familiarity with flight schedules, aircraft arrivals/departures, RON operations, and irregular operations.
• Experience with NOC, flight operating, scheduling, or aviation systems.
• Proficiency with Microsoft Office, Excel, and Outlook.
• Experience with reporting, data entry, reconciliation, invoice processing, or expense reporting.
• Familiarity with CBP, Landing Rights, permits, Customs, or pre-clearance procedures.
• Experience working in a high-volume, time-sensitive, or 24/7 operational environment.
• Aviation-related education, training, or certification.