Charter Coordinator / Load Supervisor

Eastern Airlines Llc; Greensboro (NC); Sur place; USD 60 000 - 80 000; Plein temps

Résumé du poste

EASTERN AIRLINES LLC Greensboro, NC is seeking a Charter Coordinator to manage charter flight operations, including coordination, planning, and execution from ground handling to crew and passenger coordination.

The role requires strong communication, leadership, and a detail-oriented approach in a dynamic aviation environment, with extensive travel and compliance responsibilities.

Qualifications

• Three (3) or more years of airline ground operations experience in a widebody environment preferred.
• Three (3) or more years of Ramp experience required.
• Extensive travel is required, including internationally. Applicants must have a valid passport and the ability to travel regularly, both domestically and internationally.
• Work requires walking, standing, bending, kneeling, or other such activities that may at times be uncomfortable.
• Strong computer knowledge in Outlook, MS Word, and Excel (intermediate level).
• Ability to work collaboratively with fellow employees and management.
• Detail-oriented and consistently accurate in meeting deadlines and multitasking in a fast-paced environment.
• Excellent oral/written communication skills.
• Pass a two- (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC).
• Eligibility to work in the United States of America.

Responsabilités

• Ensure a copy of required documentation is accounted for, including charter briefings, manifests, load planning documents, and post operations reports.
• Review with the flight crew prior to departure.
• Confirm catering is boarded; if boarded – see charter briefing for information.
• Verify aircraft has been properly serviced/cleaned.
• Identify yourself to handling entity as Charter Coordinator at pick up locations.
• Request manifest, verify fuel requirements, and request fuel if needed.
• Oversee loading/unloading of baggage by compartment following procedures.
• Prepare and deliver aircraft load sheet to pilots for weight and balance calculations.
• Provide flight crew with new flight plan paperwork.
• Advise of delays – military, weather, maintenance.
• Coordinate with crew and ground personnel for passenger boarding.
• Gather fuel slips for Accounts Payables after return.
• Provide communications to designated personnel about delays, loading, and departure.
• Be the first to offload at destinations to coordinate passenger/baggage offload.
• Confirm hotel transportation during overnights.
• Perform post-flight aircraft searches for left items.
• Submit post-operational reports to designated personnel.
• Follow cargo manifests to secure overage/shortage/damaged cargo.
• Act as GSC for aircraft and passengers with safety precautions.
• DG/HAZMAT acceptance for loading, stowage, handling, and NOTOC.
• Ensure ramp service policy compliance across cargo handling, fuelers, skycap, security, catering, cleaning and ground handling.

Connaissances

Outlook

MS Word

Excel

Communication

Teamwork

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SOC Operations Full Time Greensboro, NC, US

3 days ago Requisition ID: 1639

Overview

AtEasternAirlines,curiosityandapassionforgrowthareatthecoreofeverythingwedo. Founded byseekers, adventurers,and,aboveall, aviationenthusiasts,ourrichlegacyandpioneeringspiritcontinuetoshinethrough in our team today.

WhatsetsEasternAirlinesapartisouropen-heartedapproach,deeprespectforourpassengers,andunwavering attention to detail. A natural curiosity and a thirst for exploration drive the success of our employees.

Thisoverviewhighlightsthekeyknowledge,skills,andabilitiesessentialtoexcellingasaCharterCoordinator.

General

This is a full-time position FLSA -exempt position thatreportsto theManagerof GroundOperationsandwill also interact frequently with the Manager of Dispatch, Manager of Crew Services, Director of Operations, and the Director of SOC, as well as others throughout the organization. The Charter Coordinator is responsible for being involved with multiple aspects of charter flights, including, coordination, planning, and execution. The successfulcandidatewillbeabletodemonstrateathoroughknowledgeandunderstandingofcharteroperations.

Good communication skills are required, good supervisory and/or leadership skills are required, good/mature judgment, and the successful candidate must be able to exhibit the values and culture of the company while working in a dynamic environment.

Duties and Responsibilities

• Ensuring a copy of required documentation is accounted for to include charter briefings, manifests, load planning documents, and post operations reports.
• Review with the flight crew prior to departure
• Confirm catering is boarded; if boarded – see charter briefing for information
• Verify aircraft has been properly serviced/cleaned
• Upon arrival at pick up location, identify yourself to handling entity as Charter Coordinator
• Request manifest, verify fuel requirements, and request fuel, if needed
• Charter briefings, manifests, load planning documents, and post operations reports
• Oversee on and off loading of baggage by compartment
• Oversee proper loading procedures of aircraft, following EAL CLHM procedures.
• Prepare, sign and deliver aircraft load sheet to the pilots for Weight and balance calculations
• Obtain and provide flight crew with any new flight plan paperwork
• Advise of any potential delays – military driven, weather, aircraft maintenance, etc.
• Coordinate with crew and location ground personnel the boarding of passengers
• Gather fuel slips from military locations and provide to the Accounts Payables department upon return
• Provide COMMs to designated personnel, to include, any pending delays, baggage loading commencement and finalization, passenger loading, door closure and departure
• Provide root cause for any delays incurred
• Be the first person off the aircraft at destination locations to coordinate offloading of passengers and baggage
• Confirm hotel transportation and accommodations during overnights
• Perform aircraft searches after offload and before departure to ensure no items have been left on the aircraft
• Send post operational reports to designated personnel and departments
• Follows Cargo Manifests to secure any overage, shortage or damaged cargo
• Serves as GSC for the aircraft and passengers by implementing necessary safety and security precautions.
• DG/HAZMAT acceptance to assure proper processing of loading, stowage, handling and pilot NOTOC.
• E nsures compliance with ramp service policies and procedures particularly in the areas of cargo handling, fuelers, skycap, security, catering, cleaning and ground handling

Duties during non-flying workdays:

• Coordinate the servicing of your assigned aircraft
• Cleaning of the aircraft
• Ordering and stocking of onboard supplies
• Ensure hangar consumables are stocked and order additional inventories when stock is low
• Coordinate with Inflight regarding required stock check-lists per aircraft

Qualifications

• Three (3) or more years of airline ground operations experience in a widebody environment preferred.
• Three (3) or more years of Ramp experience required.
• Extensive travel is required, including internationally. Applicants must have a valid passport and the ability to travel regularly, both domestically and internationally.
• Work requires walking, standing, bending, kneeling, or other such activities that may at times be uncomfortable.
• Strong computer knowledge in Outlook, MS Word, and Excel (intermediate level).
• Ability to work collaboratively with fellow employees and management.
• Detail-oriented and consistently accurate in meeting deadlines and multitasking in a fast- paced environment.
• Excellent oral/written communication skills.
• Pass a two- (2) year drug and alcohol background check, pre-employment drug test, and criminal history records check (CHRC).
• Eligibility to work in the United States of America.