Grooming Salon Leader — Lead, Grow & Elevate Pet Care

Petco; Baltimore (MD); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

401k

Paid Time Off

Petco Discounts

Job summary

Petco is seeking a Grooming Salon Leader to oversee daily operations, lead a grooming team, and deliver top-level grooming services. You will drive customer satisfaction, coach staff, and ensure compliance with safety standards while maintaining a welcoming, pet-centered environment.

Experience in grooming leadership, strong communication, and a passion for animal care are essential. This full-time role requires flexibility for varied hours and a commitment to Petco's standards and growth

Qualifications

• 2+ years as a professional groomer or completion of a grooming training program.
• Strong leadership and ability to train and develop staff.
• Excellent customer service and communication with pet parents.
• Knowledge of breed-specific grooming standards and safety policies.

Responsibilities

• Lead grooming salon operations and team, ensure customer satisfaction.
• Hire training and supervise grooming staff; provide coaching and evaluations.
• Create efficient schedules to maximize salon capacity and productivity.
• Monitor revenue, satisfaction, and performance metrics; drive growth.
• Perform expert grooming services per pet parent's instructions and breed standards.

Skills

Leadership

Grooming expertise

Customer service

Team development

Communication

Problem solving

Education

High-school diploma or GED

Technical grooming training program

Tools

Grooming tools proficiency

Job description

Petco is seeking a Grooming Salon Leader to oversee daily operations, lead a grooming team, and deliver top-level grooming services. You will drive customer satisfaction, coach staff, and ensure compliance with safety standards while maintaining a welcoming, pet-centered environment.

Experience in grooming leadership, strong communication, and a passion for animal care are essential. This full-time role requires flexibility for varied hours and a commitment to Petco's standards and growth