Grooming Salon Leader: Drive Growth & Team Excellence

Tractor Supply; Ponca City (OK); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Life and disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Job summary

Petsense seeks a Salon Leader to head grooming operations, drive sales, and ensure exceptional service for pets and their owners. You will oversee daily grooming shop activities, maintain safety and cleanliness standards, and coach staff to achieve targets.

The role requires grooming expertise with 2+ years in the field and prior supervisory experience. You will train groomers, manage scheduling, and support store goals through strong team leadership.

Qualifications

• Must demonstrate knowledge and skills in the grooming industry with a minimum of 2+ years experience grooming pets under the leadership of a professional groomer.
• Supervisory experience preferred.
• Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals.

Responsibilities

• Lead day-to-day operations of the Groom Shop, including scheduling, safety checklists, and salon audits.
• Ensure grooming SOPs and cleanliness standards are met and audited.
• Assist in hiring and onboarding new Groomers and Groom Technicians, and mentor trainees.
• Drive salon growth by reaching out to customers, scheduling appointments, and coordinating events.
• Coach the salon team to improve performance and customer satisfaction.

Skills

Grooming experience

Supervisory experience

Customer service

Dog and cat handling

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

Petsense seeks a Salon Leader to head grooming operations, drive sales, and ensure exceptional service for pets and their owners. You will oversee daily grooming shop activities, maintain safety and cleanliness standards, and coach staff to achieve targets.

The role requires grooming expertise with 2+ years in the field and prior supervisory experience. You will train groomers, manage scheduling, and support store goals through strong team leadership.