Groomer, Petsense

Petsense by Tractor Supply; Franklin (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a passionate Groomer to provide exceptional grooming services for pets. In this role, you'll utilize your grooming expertise to ensure every dog and cat receives the best care and attention. With a focus on customer satisfaction, you'll manage appointments, follow grooming procedures, and maintain a clean and safe environment for pets. This position offers a chance to work in a dynamic setting where your skills and compassion for animals will shine. Join a team that values your contributions and offers growth opportunities in the pet care industry.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Tuition reimbursement

Family planning resources

Qualifications

• Minimum of 1-year grooming/styling experience with pets.
• Must provide own grooming tools or be willing to purchase.

Responsibilities

• Deliver world-class customer satisfaction and assist in scheduling appointments.
• Clip dogs' hair according to customer instructions and maintain cleanliness.

Skills

Grooming dogs and cats

Customer service

Effective communication

Attention to detail

Documentation skills

Education

High school diploma or equivalent

Completion of Paragon Level 1 & 2 training

Tools

Grooming tools (clippers, shears)

Bathing tubs

Job description

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This position is responsible for providing professional grooming services for dogs using knowledge of canine characteristics, grooming styles, and techniques.

Essential Duties and Responsibilities (Min 5%)

• Deliver world-class customer satisfaction
• Answer phone calls and schedule appointments
• Assist in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations
• Book appointments and greet pets as they arrive
• Report all accidents and injuries to the Store Manager promptly
• Follow bathing/grooming procedures as outlined
• Clean ears, clip nails, and perform other needed services
• Adhere to customer instructions regarding clipping patterns
• Clip dog’s hair according to the pattern, using electric clippers, combs, and shears
• Comb and shape dogs’ coats
• Use non-physical techniques to keep animals calm
• Complete and maintain customer and company forms accurately
• Observe all safety rules and standards
• Maintain cleanliness of cages, tubs, and grooming areas
• Assist in store operations as needed

Required Qualifications

Experience: Minimum of 1-year grooming/styling pets. Must be comfortable working with dogs and cats. Must provide own tools (clippers, blades, shears) or be willing to purchase them.

Education: High school diploma or equivalent. Completion of Paragon Level 1 & 2 training provided by Petsense. Will consider a suitable combination of education and experience. Must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Operate all grooming tools and equipment including bathing tubs, brushes, shears, clippers, and shampoos
• Effective communication with customers
• Display compassion and treat animals kindly
• Attention to detail
• Accurate documentation skills
• Lift and carry pets weighing 0-50 pounds
• Work varied hours, including nights and weekends
• Stand and walk for long periods
• Work safely around pets and waste

Working Conditions

• Indoor work environment with moderate noise
• Exposure to wet conditions, pet dander, and grooming tools
• Varied shifts, generally no less than 4 hours, may exceed 8 hours
• Maintain safety standards
• Work on hard surfaces with adequate lighting and temperature

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds
• Stand and maintain position for up to 8 hours
• Move around the salon frequently
• Use grooming instruments effectively
• Bend, kneel, and squat regularly
• Operate store equipment
• Complete documentation accurately
• Communicate effectively
• Complete required training
• This position is non-sedentary

Disclaimer

This job description provides an overview of responsibilities. It is not exhaustive. Duties should be performed as assigned by supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are key to our success. We offer a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us. We prioritize providing legendary service and supporting our Team Members with growth opportunities. Your opportunity is here at Tractor Supply and Petsense.