Groom Tech in Training, Petsense

Petsense by Tractor Supply; Lebanon (TN); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Groom Tech in Training to join their team. This role involves completing a comprehensive training program focused on grooming fundamentals and safety. The ideal candidate will be passionate about animal care and have a strong commitment to customer service. You will gain hands-on experience in grooming techniques while ensuring the safety and well-being of pets. This position offers a unique opportunity to start a rewarding career in the pet care industry, where your skills and compassion will make a difference in the lives of pets and their owners.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Qualifications

• Must be comfortable working with dogs and cats.
• Ability to demonstrate patience and compassion for animals.
• Education: High school diploma or equivalent required.

Responsibilities

• Complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Perform grooming tasks including bathing, trimming, and customer service.
• Ensure safety and well-being of animals during grooming.

Skills

Customer Service Skills

Pet Handling Skills

Basic Clipper Techniques

Problem Solving Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Grooming Tools (Clippers, Shears)

Job description

Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply

Get AI-powered advice on this job and more exclusive features.

Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

1. Maintain regular and predictable attendance.
2. Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
3. Support selling initiatives (TEAM):
   • Thank the Customer
   • Engage with the customer and/or pet
   • Advise products or services
   • Make it Memorable
4. Groom Technicians in Training are required to learn & perform a combination of the following duties throughout their training program. Although daily tasks may vary day to day, our business and staffing model makes it essential every Groom Technician in Training should be able to perform all of the following duties accurately, efficiently, and safely on a regular basis and without advance notice:
   • Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
   • Safe Pet Handling
   • Bathing, Drying, Brushing and Combing all coat types
   • Nail Trimming
   • Ear Cleaning
   • Preparatory Hair Trimming
   • Basic Clipper Techniques
   • Basic Finishing Techniques
   • Customer Service Skills
   • Demonstrating Professionalism
   • Equipment Handling and Maintenance
   • Ensures the safety and well-being of animals
   • Inspects animals for external signs of parasites, disease or injury and reports findings to pet owners.
   • Practice Safety and Sanitization protocols
   • Sanitizes and maintains upkeep of all grooming tools and equipment to eliminate injury and spread of diseases to other pet clients.
   • Assists in generating business by calling existing and new customers, scheduling appointments, follow-up phone calls and reminders to customers, and verifying vaccinations.
   • Maintains records of all pet clients to include services provided and vaccination records.
   • Operate computer as needed.
   • Recovery of store, if needed.
   • Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
   • Complete all documentation associated with any of the above job duties
5. May also be required to perform other duties as assigned.

Required Qualifications

• Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals.
• Must provide own tools (clippers, blades, shears) or be willing purchase required tools.
• Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, Associates must be able to read, write and count accurately.

Preferred Knowledge, Skills Or Abilities

• Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoo and soaps
• Communicate effectively with Associates and customers
• Display compassion with animals and treat them accordingly
• Exhibit attention to detail
• Read, write and count to accurately complete all documentation
• Problem solving skills
• Basic computer skills
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Working environment is generally inside with moderate noise.
• Exposure to sharp grooming instruments, perfumed shampoos and soaps, pets, and pet waste.
• Exposure to wet conditions, particularly when bathing dogs.
• Exposure to cats and dogs of all sizes, breeds, and temperaments.
• Work shifts vary but generally are no less than 4 hours and may exceed 8 hours
• Promote a safe and productive work environment and adhere to safety guidelines
• Indoor floors and outdoor lots are hard surfaces (concrete, asphalt, etc.) with adequate lighting and temperature.

Physical Requirements

• Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
• Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
• Ability to move around the salon to groom animals, clean, and maintain the salon.
• Utilize grooming instruments including shears and dryers.
• Occasionally lift or reach merchandise overhead.
• Bend, kneel, and squat frequently to groom animals, clean shelves, and stock merchandise and equipment.
• Operate store equipment such as computer, cash register, etc.
• Read, write, and count accurately for documentation.
• Effective communication skills with team members and customers.
• This position is non-sedentary and requires physical and mental stamina to move throughout the store and outdoor areas quickly and safely.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are vital to our success. We offer a comprehensive benefits package including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.