Groom Tech in Training, Petsense

Petsense by Tractor Supply; Roanoke Rapids (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Groom Tech in Training to embark on a rewarding career in pet grooming. This role involves completing a comprehensive training program designed to equip you with essential skills in grooming, safety, and customer service. You will engage directly with pets, ensuring their well-being while mastering various grooming techniques. Join a dynamic team that values compassion and professionalism, and enjoy a fulfilling career where your love for animals can shine. This opportunity is perfect for those looking to make a difference in the lives of pets and their owners.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Comfort working with dogs and cats; patience and compassion for animals.
• Must provide own tools or be willing to purchase them.

Responsibilities

• Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Ensure safety and well-being of animals and maintain grooming tools.

Skills

Pet Handling

Customer Service

Effective Communication

Attention to Detail

Problem Solving

Education

High School Diploma or Equivalent

Tools

Grooming Tools

Job description

Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
• Learn & perform duties throughout training, including:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing, and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensure the safety and well-being of animals
• Inspect animals for external signs of parasites, disease, or injury and report findings to pet owners.
• Practice Safety and Sanitization protocols
• Sanitize and maintain grooming tools and equipment
• Assist in generating business through calls, scheduling, follow-ups, and verifying vaccinations.
• Maintain records of pet clients and vaccination records.
• Operate computer as needed.
• Store recovery, if needed.
• Ensure safety and care of live animals, including sanitizing holding tanks.
• Complete all documentation related to job duties.
• Perform other duties as assigned.

Required Qualifications

• Comfort working with dogs and cats; patience and compassion for animals.
• Must provide own tools (clippers, blades, shears) or be willing to purchase them.
• High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Operate grooming tools and equipment
• Effective communication skills
• Compassionate with animals
• Attention to detail
• Problem solving
• Basic computer skills
• Interpersonal skills and conflict resolution

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts typically 4-8 hours, may exceed 8 hours
• Promote safety and adhere to safety guidelines
• Work on hard surfaces, with adequate lighting and temperature

Physical Requirements

• Lift up to 50 pounds; move and transfer animals and equipment
• Stand for up to 8 hours; frequent movement around the salon
• Operate grooming instruments and store equipment
• Read, write, and communicate effectively
• Operate store equipment safely

Disclaimer

This overview is not exhaustive. All duties should be performed as assigned by the supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are vital to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.