Groom Tech in Training, Petsense

Petsense by Tractor Supply; Georgia; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Groom Tech in Training to join their team. This role involves completing a comprehensive 15-week training program focused on grooming and pet care fundamentals. Trainees will learn essential skills such as bathing, nail trimming, and customer service while ensuring the safety and well-being of pets. The position offers a dynamic work environment where compassion for animals and effective communication are key. If you're passionate about animal care and eager to develop your grooming skills, this opportunity is perfect for you.

Qualifications

• Comfortable working with dogs and cats; patience and compassion for animals.
• Ability to read, write, and count accurately.

Responsibilities

• Complete the Paragon training for Level 1 within five weeks.
• Learn safe pet handling and grooming techniques.
• Engage with customers and provide excellent service.

Skills

Compassion for animals

Effective communication

Attention to detail

Basic computer skills

Problem-solving skills

Customer service skills

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

Join to apply for the Groom Tech in Training, Petsense role at Petsense by Tractor Supply.

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training, including:
• Successfully enroll & complete the Paragon training for Level 1 within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensuring animal safety and well-being
• Inspecting animals for external signs of parasites, disease or injury and reporting findings
• Practicing safety and sanitization protocols
• Sanitizing and maintaining grooming tools and equipment
• Assisting in generating business through customer calls, scheduling, follow-ups, and vaccination verification
• Maintaining pet client records
• Operating computer systems
• Store recovery if needed
• Ensuring the safety and care of live animals
• Completing documentation for all duties
• Other duties as assigned.

Required Qualifications

• Experience: Comfortable working with dogs and cats; patience and compassion for animals; ability to demonstrate these qualities.
• Tools: Must provide own grooming tools or be willing to purchase them.
• Education: High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Knowledge, Skills Or Abilities

• Operate grooming tools and equipment
• Effective communication with team and customers
• Compassion for animals
• Attention to detail
• Basic computer skills
• Problem-solving skills
• Strong interpersonal skills

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts vary, generally 4-8 hours

Physical Requirements

• Ability to move and transfer animals and equipment up to 50 pounds
• Stand for up to 8 hours
• Frequent movement around the salon
• Use grooming instruments
• Bend, kneel, squat as needed

Disclaimer

This overview is not exhaustive; duties may be assigned by supervisors.