Grocery Team Leader: Merch, Ops & Mentorship

Whole Foods Market; San Rafael (CA); On-site; USD 31,000 - 50,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in California is seeking an experienced Team Member with supervisory experience to support daily operations, profitability, and customer service excellence. You will lead a high-performing team, drive merchandising excellence, and maintain strong vendor relations.

The role requires 18+ months in retail and at least 6 months in supervision, with the ability to analyze sales data, manage labor, and ensure food safety and regulatory compliance.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Customer service

Leadership

Team mentoring

Communication

Food safety knowledge

Profitability analysis

Inventory management

Regulatory compliance

Microsoft Office

Job description

Whole Foods Market in California is seeking an experienced Team Member with supervisory experience to support daily operations, profitability, and customer service excellence. You will lead a high-performing team, drive merchandising excellence, and maintain strong vendor relations.

The role requires 18+ months in retail and at least 6 months in supervision, with the ability to analyze sales data, manage labor, and ensure food safety and regulatory compliance.