Grocery Lead: Elevate Customer Experience & Team Growth

Meijer Inc.; Homer Glen (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Job summary

Meijer is seeking a team member to support day-to-day store operations and deliver an exceptional shopping experience. You will engage customers, assign daily tasks, and mentor teammates to meet sales goals while upholding Meijer standards.

You will also assist with training new staff, schedule writing with leadership, and ensure product freshness and safety compliance. The role may involve lead capacity in other departments as needed.

Qualifications

• Passion for customer service with strong communication skills.
• Ability to mentor and coach team members.
• Ability to work with leadership on schedules and store operations.
• Commitment to creating an inclusive, welcoming environment for customers and teammates.

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store

Skills

Customer service

Verbal and written communication

Leadership and mentorship

Problem solving

Job description

Meijer is seeking a team member to support day-to-day store operations and deliver an exceptional shopping experience. You will engage customers, assign daily tasks, and mentor teammates to meet sales goals while upholding Meijer standards.

You will also assist with training new staff, schedule writing with leadership, and ensure product freshness and safety compliance. The role may involve lead capacity in other departments as needed.