Grocery Store Lead Clerk - Merchandising & Customer Service

Kroger Family of Companies; Henderson (NV); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger Family of Companies in Henderson, NV seeks a Store Supervisor to plan, organize, train and direct Grocery Clerks, ensuring prompt courteous service and strong sales results. The role requires leadership to maintain store standards, supervise staff, and manage department operations with a focus on customer satisfaction.

The candidate will lead merchandising, pricing, inventory control and safety compliance while collaborating with store teams to achieve budgets and goals.

Qualifications

• Willing to weekends and holidays.
• Effective written and verbal communication skills.
• Demonstrate aptitude to manage people and organize workloads.
• Ability to multitask and work with all levels of the organization.

Responsibilities

• Organize work, train and schedule associates to consistently provide prompt courteous service.
• Respond to customer or associate comments, complaints, requests, and questions professionally.
• Use systems to manage ordering and stock levels, balance on hand.
• Perform and direct pricing, display merchandising, and maintain signage and cleanliness.
• Supervise and coach direct reports, complete performance reviews and provide feedback.

Skills

People management

Training & development

Customer service

Communication

Team leadership

Job description

Kroger Family of Companies in Henderson, NV seeks a Store Supervisor to plan, organize, train and direct Grocery Clerks, ensuring prompt courteous service and strong sales results. The role requires leadership to maintain store standards, supervise staff, and manage department operations with a focus on customer satisfaction.

The candidate will lead merchandising, pricing, inventory control and safety compliance while collaborating with store teams to achieve budgets and goals.