Grocery Shift Lead — Lead, Grow & Delight Customers

Meijer; Battle Creek (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a customer-focused team member in Michigan to help deliver exceptional shopping experiences. You will lead by example, guide daily operations, and support department goals while maintaining Meijer standards and training completion.

Responsibilities include scheduling, training new staff, ensuring product freshness, safe handling, and contributing to store profitability. This role offers leadership opportunities within a family-owned company with strong community ties.

Qualifications

• Passion for customer service with total engagement.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Ability to influence others and build rapport.

Responsibilities

• Engaging peers to provide the best possible shopping experience for our customers.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to meet and exceed sales goals.
• Supports training new team members/cross-training high potential talent with peer coaching.
• Collaborating with leadership on department schedules to focus on engagement and profitability.
• Ensuring freshness of products by monitoring rotation and dating policies.
• Guiding the team in food safety standards and safe operation.
• Leading ordering, receiving, stocking, pricing, and product display tasks.
• Creating an environment that supports the Meijer culture and DEI values.
• Operating a register and cash handling when needed.
• Operating powered equipment where applicable.
• Participating in period end inventories to help achieve goals.
• May act in Lead capacity in other departments as needed.
• This profile is not all inclusive; other duties may be assigned.

Skills

Customer service

Communication

Retail experience

Training ability

Team collaboration

Influence others

Job description

Meijer is seeking a customer-focused team member in Michigan to help deliver exceptional shopping experiences. You will lead by example, guide daily operations, and support department goals while maintaining Meijer standards and training completion.

Responsibilities include scheduling, training new staff, ensuring product freshness, safe handling, and contributing to store profitability. This role offers leadership opportunities within a family-owned company with strong community ties.