Grocery Service & Fresh Experience Associate

Kroger Family of Companies; Tupelo (MS); On-site; USD 15,000 - 19,000; Part time

Job summary

Kroger Family of Companies is seeking a frontline team member in Tupelo, MS to deliver outstanding customer service in-store. You will help customers, help maintain a clean, safe environment and support department goals while adhering to company standards.

Responsibilities include answering questions, promoting products, ensuring freshness, and upholding food safety practices. The role requires effective communication and the ability to handle busy shifts with professionalism.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Retail experience

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment and assist customers with questions about products.
• Gain and maintain knowledge of products and respond to inquiries.
• Offer product samples to help customers discover items.
• Inform customers of specials and promotions.
• Provide customers with fresh products and ensure orders are fulfilled.
• Recommend items to customers to meet their needs.
• Check product quality and monitor sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads and promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of accidents and safety risks.
• Report safety or illegal activity as required.
• Work cooperatively in a fast-paced environment and manage conflicts calmly.
• Follow directions and seek assistance as needed to resolve issues.
• Provide support when interacting with minors, individuals with special needs, and older adults.

Job description

Kroger Family of Companies is seeking a frontline team member in Tupelo, MS to deliver outstanding customer service in-store. You will help customers, help maintain a clean, safe environment and support department goals while adhering to company standards.

Responsibilities include answering questions, promoting products, ensuring freshness, and upholding food safety practices. The role requires effective communication and the ability to handle busy shifts with professionalism.