Grocery Night Service Specialist

Kroger Co.; Hillsboro (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Co. is seeking a customer service-oriented individual to deliver outstanding service and maintain a clean, safe shopping environment in the department.

You will assist the department manager in achieving sales goals and ensure quality standards are met while helping customers find products and answer questions. The role emphasizes teamwork, effective communication, and adherence to safety regulations, with opportunities to grow through product knowledge and seasonal promotions.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates
• Create a welcoming environment for customers and answer questions about products
• Know products in the department and respond to questions with suggestions
• Recommend grocery items and inform customers of specials
• Check product quality and review sell-by dates
• Label and stock department merchandise and ensure fresh products
• Report discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Maintain proper temperatures in cases and coolers and keep temperature logs
• Reinforce safety programs by following procedures and reporting hazards
• Practice preventive maintenance by inspecting equipment and notifying management
• Notify management of customer or employee accidents
• Report safety risks and illegal activity including robbery or theft
• Must be able to perform the essential job functions with or without accommodation

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Job description

Kroger Co. is seeking a customer service-oriented individual to deliver outstanding service and maintain a clean, safe shopping environment in the department.

You will assist the department manager in achieving sales goals and ensure quality standards are met while helping customers find products and answer questions. The role emphasizes teamwork, effective communication, and adherence to safety regulations, with opportunities to grow through product knowledge and seasonal promotions.