Grocery Night Clerk - Customer Service & Freshness Expert

Kroger Family of Companies; Whitehall (OH); On-site; USD 22,000 - 25,000; Full time

Job summary

Kroger Family of Companies is hiring for a store associate role focused on delivering outstanding customer service. You will assist shoppers, answer questions about products, and help maintain a clean, safe store environment.

You will promote a welcoming atmosphere, monitor product quality, and support department managers in sales and safety initiatives. The position requires strong math and communication skills and a customer-first mindset.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of products in the department and respond to questions with recommendations.
• Recommend grocery items to customers and inform them of grocery specials.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products ordered by customers.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and guidelines and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of needed repairs.
• Notify management of accidents and report safety issues.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Family of Companies is hiring for a store associate role focused on delivering outstanding customer service. You will assist shoppers, answer questions about products, and help maintain a clean, safe store environment.

You will promote a welcoming atmosphere, monitor product quality, and support department managers in sales and safety initiatives. The position requires strong math and communication skills and a customer-first mindset.