Grocery Night Customer Experience Specialist

Kroger Family of Companies; Somerset (KY); Vor Ort; USD 17.000 - 21.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Somerset, KY is seeking a team member to deliver outstanding customer service and maintain safe, clean department environments. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include answering customer questions, stocking, labeling, and ensuring product freshness and safety compliance.

Qualifikationen

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Aufgaben

• Promote trust and respect among associates.
• Create an environment where customers feel welcome by answering questions about products.
• Gain knowledge of products and respond to questions with product suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise; ensure fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and maintain proper temperatures and logs.
• Reinforce safety programs and identify unsafe conditions for management.

Kenntnisse

Stress management

Basic math

Effective communication

Jobbeschreibung

Kroger Family of Companies in Somerset, KY is seeking a team member to deliver outstanding customer service and maintain safe, clean department environments. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include answering customer questions, stocking, labeling, and ensuring product freshness and safety compliance.