Grocery Night Lead - Customer Experience & Ops

Kroger Co.; Granby (CO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition reimbursement

Flexible scheduling

Employee discounts

Job summary

Kroger Co. Granby store is seeking dedicated staff to deliver outstanding customer experiences while maintaining a safe and clean shopping environment. You will support department goals, supervise in the absence of leadership, and participate in inventory and pricing activities to ensure accuracy and efficiency.

The role emphasizes teamwork, adherence to food safety standards, and proactive customer engagement, with opportunities to grow through Kroger’s training programs and benefits.

Qualifications

• Must be at least 18 years old.
• Knowledge of basic math and numerical accuracy.
• Ability to handle stressful situations.
• Grocery experience or background in retail environments.

Responsibilities

• Adhere to all laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate department information to associates.
• Set performance goals and empower the team to meet targets.
• Train and develop associates on their jobs and performance.
• Assist customers by informing them of specials and product information.
• Develop a department business plan and execute sales promotions.

Skills

Grocery experience

Basic math

Stress management

Customer service

Job description

Kroger Co. Granby store is seeking dedicated staff to deliver outstanding customer experiences while maintaining a safe and clean shopping environment. You will support department goals, supervise in the absence of leadership, and participate in inventory and pricing activities to ensure accuracy and efficiency.

The role emphasizes teamwork, adherence to food safety standards, and proactive customer engagement, with opportunities to grow through Kroger’s training programs and benefits.