Grocery Night Customer Experience Specialist

Kroger; Layton (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Layton, FL is hiring for a customer service-oriented role. You will help customers, answer questions about products, and support department managers to reach sales and profit goals while ensuring a safe, clean environment.

Responsibilities include assisting with product recommendations, ensuring freshness and correct labeling, and enforcing safety procedures in all store areas.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality for freshness and review sell-by dates.
• Label, stock and inventory department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures and logs.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and report items in need of repair.
• Notify management of accidents and safety risks or illegal activity.

Job description

Kroger in Layton, FL is hiring for a customer service-oriented role. You will help customers, answer questions about products, and support department managers to reach sales and profit goals while ensuring a safe, clean environment.

Responsibilities include assisting with product recommendations, ensuring freshness and correct labeling, and enforcing safety procedures in all store areas.