Grocery Night Clerk: Customer-First Service & Freshness

Kroger; Chillicothe (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking team members in the United States to create an outstanding customer experience through exceptional service. You will assist the department manager in reaching sales and profit goals and maintain a safe, clean environment to encourage customers to return.

Respond to customer questions about products, gain knowledge of department items, and suggest suitable options. Prior retail experience is a plus, and a positive attitude is essential.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Assist the department manager in reaching sales and profit goals established for the department.
• Monitor all established quality assurance standards.
• Create an outstanding customer experience through exceptional service.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions.
• Check product quality to ensure freshness; review sell by dates and take appropriate action.
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions.

Skills

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math

Job description

Kroger is seeking team members in the United States to create an outstanding customer experience through exceptional service. You will assist the department manager in reaching sales and profit goals and maintain a safe, clean environment to encourage customers to return.

Respond to customer questions about products, gain knowledge of department items, and suggest suitable options. Prior retail experience is a plus, and a positive attitude is essential.