Grocery Night Associate - Customer Experience & Freshness

Kroger; Knoxville (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Knoxville, TN seeks a department associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management in achieving sales and profit goals, greet customers, answer questions, and promote products while upholding safety and quality standards.

The role emphasizes helping customers, staying informed about weekly ads and promotions, and contributing to a positive shopping experience for all guests in a busy retail setting.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment welcoming customers and answering questions about products.
• Gain knowledge of products and respond to customer questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell by dates.
• Stock and label department merchandise and provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures.
• Assist with safety procedures and report unsafe conditions.

Skills

Stress management

Basic math

Communication

Job description

Kroger in Knoxville, TN seeks a department associate to deliver outstanding customer service and maintain a safe, clean store environment. You will assist management in achieving sales and profit goals, greet customers, answer questions, and promote products while upholding safety and quality standards.

The role emphasizes helping customers, staying informed about weekly ads and promotions, and contributing to a positive shopping experience for all guests in a busy retail setting.