Grocery Night Associate – Customer-First & Freshness

The Kroger Co.; Chicago (IL); On-site; USD 29,000 - 36,000; Full time

Job summary

The Kroger Co. in the United States is hiring for a customer service/retail role focused on creating a positive in-store experience. You will help customers, maintain a clean environment, and support the department manager in meeting sales and quality standards.

Key duties include answering questions about products, ensuring freshness, and following safety guidelines. A friendly, helpful attitude and basic math skills are essential for success in this position.

Qualifications

• Ability to handle stressful situations.
• Basic math literacy (counting, arithmetic).
• Clear, effective communication with customers and team.

Responsibilities

• Promote trust and respect among associates.
• Make customers feel welcome by answering questions about products.
• Know products in the department and respond to questions, suggesting items.
• Recommend groceries and inform customers of specials.
• Check product quality and dates to ensure freshness.
• Label, stock and inventory department merchandise and fulfill orders.
• Report ordering or shipping discrepancies to the manager.
• Maintain a positive attitude.
• Stay updated with current and upcoming ads.
• Follow all food safety regulations.
• Maintain proper temperatures in cases and logs.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of incidents.
• Report safety risks and illegal activity.
• Perform essential job functions with or without accommodation.

Skills

Ability to handle stressful situations

Basic math

Effective communication

Job description

The Kroger Co. in the United States is hiring for a customer service/retail role focused on creating a positive in-store experience. You will help customers, maintain a clean environment, and support the department manager in meeting sales and quality standards.

Key duties include answering questions about products, ensuring freshness, and following safety guidelines. A friendly, helpful attitude and basic math skills are essential for success in this position.