Grocery Lead Clerk: Customer Experience & Freshness Leader

The Kroger Co.; Oak Park (MI); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

The Kroger Co. is seeking a store associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will support department managers in achieving sales goals, engage with customers, respond to questions, and promote products and promotions.

Responsibilities include stocking, labeling, inventory, adhering to safety regulations, and assisting with food safety and temperature control. Retail experience is helpful; second language is a plus.

Qualifications

• Must be 18 or older.
• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, subtraction)

Responsabilités

• Promote trust and respect among associates, with a positive attitude.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Offer product samples to help customers discover items they inquire about.
• Inform customers of grocery specials.
• Provide customers with fresh products they ordered.
• Recommend grocery items to customers to ensure they get what they want.
• Check product quality to ensure freshness and review sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers, and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Notify management of accidents and safety risks or illegal activity.

Connaissances

Effective communication

Stress management

Basic math skills

Customer service

Description du poste

The Kroger Co. is seeking a store associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will support department managers in achieving sales goals, engage with customers, respond to questions, and promote products and promotions.

Responsibilities include stocking, labeling, inventory, adhering to safety regulations, and assisting with food safety and temperature control. Retail experience is helpful; second language is a plus.